This program is targeted to develop a customer-oriented attitude in employees who have a direct or indirect connect with the customers. The program sensitizes the need for better service and provides them with tools and techniques of essential service.
DurationThis program is targeted to develop a customer-oriented attitude in employees who have a direct or indirect connect with the customers. The program sensitizes the need for better service and provides them with tools and techniques of essential service.
The participants are urged to write action points for better service and are motivated to take these actions. The program helps these employees to take simple yet effective actions to enhance customer satisfaction.
Objectives:
Develop Customer service Attitude
Recognizing our Customers
Resolution of Customers Queries
Providing High Quality Customer Service
Maintaining conducive Customer Relations
We believe that an individual is only limited by his mind. If his thought and perspective can be broadened, then so can his performance. This broadening can only be achieved by opening his mind to the holistic impact it will have on his life!
Challenging Horizons Pvt. Ltd. is built on this core foundation of creating a positive transformation in individuals to empower them with all the skills they need to reach their true potential & to perform to the best of their abilities. Simple, customisable, implementable, & high recall training solutions are our specialty.
Telephone Skills course is offered by Global Skills Academy. Soft skills help an individual to perform better in life, interact more efficiently with others and have better personal attributes.
Customer Service Excellence course is offered by GVT Academy.
Customer Service Skills training is offered by Sales Training Experts for all skill level. Our process of training, from start to finish, is unique. We commit a significant amount of time tailoring Training Programs to fit our clients' objectives and needs
When you are talking on the phone you are unable to see the person expression or reaction they have in you. As you are the first person in contract with the customer it is therefore important for you to have the proper skill on how to communicate effectively on the telephone.
Telephone And Communication Etiquette course is offered by Aman The Training Solution. They are entrusted with identifying the needs of the training programs and making them available for the workforce.
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