This program is targeted to develop a customer-oriented attitude in employees who have a direct or indirect connect with the customers. The program sensitizes the need for better service and provides them with tools and techniques of essential service.
DurationThis program is targeted to develop a customer-oriented attitude in employees who have a direct or indirect connect with the customers. The program sensitizes the need for better service and provides them with tools and techniques of essential service.
The participants are urged to write action points for better service and are motivated to take these actions. The program helps these employees to take simple yet effective actions to enhance customer satisfaction.
Objectives:
Develop Customer service Attitude
Recognizing our Customers
Resolution of Customers Queries
Providing High Quality Customer Service
Maintaining conducive Customer Relations
We believe that an individual is only limited by his mind. If his thought and perspective can be broadened, then so can his performance. This broadening can only be achieved by opening his mind to the holistic impact it will have on his life!
Challenging Horizons Pvt. Ltd. is built on this core foundation of creating a positive transformation in individuals to empower them with all the skills they need to reach their true potential & to perform to the best of their abilities. Simple, customisable, implementable, & high recall training solutions are our specialty.
Each one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.
Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
In the life of a sales professional (or even other departmental personnel) getting challenging customers is inevitable. But not knowing how to manage the situation and come out of it with dignity, grace and a repaired relationship is not acceptable.
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