You must go beyond simply delivering your product to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers? needs and exceeding their expectations every single time.
DurationDo you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans?
You must go beyond simply delivering your product to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers? needs and exceeding their expectations every single time.
In this fun and exciting course you'll learn to recognise how your attitude impacts on your interactions, apply techniques to generate repeat business, develop top-level phone skills and learn how to deal with difficult customers.
This course is delivered in partnership with PD Training.
Auldhouse is in the business of training. With over 30 years' experience in the training space, Auldhouse is the leading privately-owned IT training provider. Our award winning training means that you will benefit from receiving the latest training content designed to help you achieve the skills and knowledge you require. We offer a large range of end-user, IT professional and Professional Development training delivered by industry leading instructors and consultants.
Helping Your Organisation Reach Its Full Potential Through Effective Training. The Training You Need, The Results You Want. We help people and organisations reach their professional potential. We provide customised training solutions for companies and individuals.
To provide an effective service in today's results orientated environment requires many skills.
Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.
Customer Service course is offered by Ardito Corporate Training for all skill level. Our class sizes are small, allowing attendees to receive extensive attention and assistance from our highly experienced tutors. In addition, comprehensive ‘take-home’ course material is provided.
Customer expectations of service keep getting higher. This programme takes a practical yet light-hearted approach to the challenges of providing effective service. It coaches people in the important etiquette for dealing with customers and teaches useable skills in handling difficult situations...
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