Baker Communications' Exceptional Customer Service training performance improvement programs and courses will enable your team members to build rapport with customers faster, handle customer emotions effectively, and create solutions that will lead to deeper customer satisfaction.
DurationThere is no business function that is more critical to boosting a company's bottom line than delivering exceptional customer service.
Baker Communications' Exceptional Customer Service training performance improvement programs and courses will enable your team members to build rapport with customers faster, handle customer emotions effectively, and create solutions that will lead to deeper customer satisfaction.
Outcomes
Since we started out in 1979, Baker Communications has trained over 1.5 million individuals to reach their maximum potential in the workplace. Thousands of companies, including ExxonMobil, Sysco, Bank of America, and over half the Fortune 500 have depended.
On Baker Communications as their valued training partner. Over 400 facilitators - in over 20 countries and covering 10 languages - deliver our award-winning content.
All of our facilitators were chosen because of their deep expertise, experience, and ability to engage an audience. This combination ensures that we always deliver an exceptional learning experience that matches every client's specific needs
This workshop gives participants new insight into what customers expect and barriers that exist to providing exceptional service. Participants learn their own as well as customer behavioral styles to better interact.
Sales and customer service call centers provide businesses with a convenient and effective way to directly communicate with current and potential customers.
This course will introduce the learner to the basic skills necessary to be a successful call center employee. The course will familiarize the learner with communicating with customers and proper telephone etiquette.
Leaders Speakers has developed customer service training programs and exercises that check and true up your employees customer service skills so that they are happy and well functioning. They can also be responsible for a good percentage of your business sales.
Welcome to our 20-hour weekend course on Customer Service Skills! Over the course of two days, we will dive deep into the world of customer service, learning the necessary skills to provide excellent service to customers in a variety of industries.
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