Customer Service training is offered by Mashite Academy. Quality learning is not just about memorizing information or completing tasks, but about developing the ability to think critically, solve problems, communicate effectively, and adapt to changing circumstances.
DurationCustomer Service training is offered by Mashite Academy. Quality learning is not just about memorizing information or completing tasks, but about developing the ability to think critically, solve problems, communicate effectively, and adapt to changing circumstances.
Mashite Academy is the private institution offering extra lessons for high school learners, matric re-write, computer courses and corporate training.
Mashite Academy is currently registered with MICTSETA End user computing NQF Level 3 and still waiting for accreditation from other SETAs to offer skills programmes.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
Telephone Etiquette and Reception Skills course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.
Valuable insights into personalisation by creating lasting connections with customers
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