This course will benefit anyone who interacts with customers, both internal and external.
DurationThis course will benefit anyone who interacts with customers, both internal and external.
Each and every one of us serves customers, whether we realise it or not, either on the frontline of a company, or supporting other staff. This one day course will help you develop skills in customer service to assist you in satisfying the customers and clients who rely on you for products and services.
Forrest Training Pty Ltd has been providing a wide range of innovative and custom designed courses and training services since 1994. Our training center, located in the heart of Sydney’s CBD is modern and well equipped with current technologies. Forrest Training is an Australian owned and operated Training Organisation.
We have long established partnerships with training providers throughout Australia including: ACT, VIC, QLD, SA, TAS & WA and can assist with company rollouts and upgrades.
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
Develop the tools to put your customers at the centre of all you do with training on how to build positive experiences and increase brand loyalty.
In the telephone skills training course, you will learn professional telephone etiquette to provide effective customer service. As customer service plays an important role in making or breaking a business.
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
Customer Service Courses are offered by Karen Sheldon Training.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore