This course will benefit anyone who interacts with customers, both internal and external.
This course will benefit anyone who interacts with customers, both internal and external.
Each and every one of us serves customers, whether we realise it or not, either on the frontline of a company, or supporting other staff. This one day course will help you develop skills in customer service to assist you in satisfying the customers and clients who rely on you for products and services.
Forrest Training Pty Ltd has been providing a wide range of innovative and custom designed courses and training services since 1994. Our training center, located in the heart of Sydney’s CBD is modern and well equipped with current technologies. Forrest Training is an Australian owned and operated Training Organisation.
We have long established partnerships with training providers throughout Australia including: ACT, VIC, QLD, SA, TAS & WA and can assist with company rollouts and upgrades.
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
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In the telephone skills training course, you will learn professional telephone etiquette to provide effective customer service. As customer service plays an important role in making or breaking a business.
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