This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.
Specific learning objectives include:
Mainstream Corporate Training has been serving the North American community since 2005, by providing solutions for both professional and personal development. Our strategy is to offer growth solutions that set us apart from other providers.
As part of this continuous pursuit, we have created an expansive library of 220+ training titles that connect key learning areas, many of which have been identified as cornerstone skills for building a successful, modern-day business environment.
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