Customer Service Workshop

by CIMT College Claim Listing

This course helps the trainees to recognize that customer service delivery is an individual response value, to understand how your own behaviour impacts the behaviour of others, to develop more confidence and skills as a problem-solver.

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img Duration

5 Hours

Course Details

This course helps the trainees to recognize that customer service delivery is an individual response value, to understand how your own behaviour impacts the behaviour of others, to develop more confidence and skills as a problem-solver, to communicate more assertively and effectively, and to learn resolution skills in customer service.

 

  • Hamilton Branch

    760 King Street East, Hamilton
  • Toronto Branch

    250 Dundas Street West, Suite 105, Toronto

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