This course helps the trainees to recognize that customer service delivery is an individual response value, to understand how your own behaviour impacts the behaviour of others, to develop more confidence and skills as a problem-solver.
This course helps the trainees to recognize that customer service delivery is an individual response value, to understand how your own behaviour impacts the behaviour of others, to develop more confidence and skills as a problem-solver, to communicate more assertively and effectively, and to learn resolution skills in customer service.
CIMT College is registered as a Private Career College under the Private Career Colleges Act, 2005 and is a member of Ontario Association of Career Colleges and National Association of Career Colleges.
Click here to see. Since 1998, CIMT College has been guiding and training both local and international students by providing them learning experiences that meet international standards and benchmarks.
The college provides an opportunity for professional growth and development across the areas of technology, healthcare, business and management.
CIMT College is located in Ontario and the Greater Toronto Area and has seven campuses – Malton Campus, Brampton Campus, Mississauga Campus, Mississauga Trades, Scarborough Campus, Hamilton Concession Campus, and Hamilton King Campus. All locations are in close proximity with the International Airport and easy access through air, bus and rail.
CIMT College helps every student in choosing the right career path through its rigorously monitored admission and placement process. From the admission to the placements, the students are placed on a continuum of learning that develops them as thorough professionals.
Students join us with their personal aspirations and we strive to help the students fulfill their aspirations by providing them an environment of collaborative effort, experienced faculty and supportive staff.
The faculty at CIMT College is well versed with the theoretical as well as practical aspect of the courses to train the students on finer skills for their professional success.
The college offers a variety of job oriented and career focused diploma and post graduate diploma programs that allow students to enter into their choice of profession with a strong knowledge and expertise of the field. Since its inception, CIMT College has been providing programs that offer an apt combination of theory and practice.
In today’s world, to sustain in the workforce and to be continually productive in the job, you need to constantly upgrade your knowledge and skills. CIMT College offers you an opportunity to train in and explore new areas of professional skills and knowledge.
We offer a variety of short courses for ongoing skill enhancement education and retraining along with the professional courses necessary for registration with various regulated professions in the field of technology, healthcare, business and management.
Every program is developed in consultation with the relevant industry standards to achieve the highest academic and professional standards.
We at CIMT College are committed to academic offerings relevant to industry practices for better employment avenues hence placement services offered to our graduates adds a significant value to the students’ employability.
We aim at offering our students with a heightened intellectual and cultural sensitivity through professional, ethical and technological expertise in their chosen profession.
CIMT College is a Cisco Networking Academy, Microsoft IT Academy, Microsoft IT Academy and certified training partner with CompTIA, thus providing unmatched and unparalleled quality education to its students. CIMT College houses an authorized in-house online testing centre powered by PearsonVUE and Prometric.
Our Vision:
CIMT College is a centre of academic and professional excellence that nurtures the students to ensure their all round education and development so as to make them a valuable asset in the global society.
Our Mission:
CIMT College aims at transforming the lives of all those who enter the portals of CIMT College by providing them with education and training for success.
Highlights Of CIMT College:
Career guidance and counseling
Diploma and post graduate diploma programs
Short course for industry specific and regulatory professions
Preparatory and skill advancement course
Financial aid, scholarships and bursaries
Student support services
Open seven days a week
Full time, part time and weekend classes
Ministry regulated course structures
Professionally trained and experienced faculty
Placement and career services
CISCO, CompTIA certified and Microsoft IT Academy
In – house online testing centre powered by PearsonVUE and Prometric
Students explore the economics of client value and the importance of building a quality service delivery team. They learn how teams provide excellent service when aligned with, and loyal to, corporate culture.
A two day workshop for women and gender diverse individuals interested in gaining the knowledge and skills required in delivering exceptional customer service.
The first course in the Certificate in Customer Service Specialization provides an overview of customer success terminology and an introduction to basic functions within a business.
Experience this unique Customer Service & Satisfaction workshop that gives you insights, strategies, methods and techniques distilled from years of experience of highly successful service leaders who have built thriving organizations and world-class teams.
Everyone expects a great customer service experience, but how can you provide it? Come away from this program with a renewed understanding of how customer service excellence helps achieve customer satisfaction, loyalty and advocacy.
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