Customer Services Training

by Tree House Claim Listing

Our 19-week prep course will give you a taste of working in the Customer Service field at no cost. Study with us to build your knowledge of these career paths now. Includes Unit Standard Credits towards NCEA.

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img Duration

19 Weeks

Course Details

Our 19-week prep course will give you a taste of working in the Customer Service field at no cost. Study with us to build your knowledge of these career paths now. Includes Unit Standard Credits towards NCEA.

 

What you’ll learn:

  • Communication skills & customer services skills 
  • Problem solving skills & emotional intelligence
  • Time management
  • Pre-employment skills such as creating a CV, exploring career options and setting employment goals
  • Workplace Health & Safety  
  • Workplace documentation and writing skills 
  • Observation skills and identifying risk/threats 
  • Conflict  management 
  • Barista training
  • Food safety – optional 

 

18 years or over:

  • Liquor Licence – to be discussed with your tutor 
  • COA (Security) – to be discussed with your tutor

 

What you’ll get: 

  • New Zealand Certificate in Foundation Skills Level 2 - 60 NZQA credits
  • Transport assistance
  • Employment support
  • Auckland Branch

    Level One, 5 Nelson Street, CBD, Auckland

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