For 4 weeks, current Managers and Directors will work with you to identify your management style. You’ll learn the latest in Customer Success Management skills and techniques over 4.5+ hours of weekly guided independent study with cutting-edge tools.
DurationFor 4 weeks, current Managers and Directors will work with you to identify your management style. You’ll learn the latest in Customer Success Management skills and techniques over 4.5+ hours of weekly guided independent study with cutting-edge tools.
There’s something delicious about putting ice cream in our coffee. It’s no wonder an affogato is such a popular coffee drink. Or is it a dessert? Regardless of its description, for people who want the caffeine hit but don’t like the taste of espresso this could be the way to go. It’s this mentality that makes a good Customer Success Manager too.
This course will teach you all about the unique and evolving role of Customer Success Manager. Upon completion, you'll be ready to take your place as a reflective and responsive Customer Success professional. You’ll be the ice cream in a bitter espresso, guiding customers through the tasting experience.
We partner with North America’s leading technology companies to get you hired in sales, account management, and business development jobs, with potential earnings of $80,000/year or more. Here is a small selection of the great companies hiring our grads.
Ensure that customer-facing employees provide professional, top-notch service in their email writing. The objective of this training is to craft focused emails that are clear and concise and help to build and maintain positive relationships with clients.
Our masterclass combines the disciplines of advanced customer service management and PR/communications in a powerful state-of-the-art program to enable you to exploit this colossal opportunity.
Everyone SAYS it… “We pride ourselves on excellent customer service!” Those who attend Customer Service Excellence training create processes and best practices to actually LIVE it!
Customer Service training is offered by Richard Tyler International. Richard Tyler International, Inc.® has been recognized as the world’s top Sales Training, Marketing and Management Consulting Services firms. Our Management Consultants are top experts in their fields.
Our customer service training program will help you gain critical skills that make a positive impression on current and future customers. From communication and interpersonal skills to creative thinking and conflict resolution, learning how to adapt to customer needs can de-escalate situations and ...
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