This comprehensive one day course helps build confidence, awareness and communication skills. At the end of this course individuals will have increased knowledge on how to use these skills to work safely, confidently and effectively within difficult or conflict situations
DurationThis comprehensive one day course helps build confidence, awareness and communication skills. At the end of this course individuals will have increased knowledge on how to use these skills to work safely, confidently and effectively within difficult or conflict situations that occur in the workplace and public facing roles.
What You Will Study:
Topics include:
Cardiff and Vale College is one of the largest colleges in the UK, delivering high-quality education and training within the Capital Region of Wales.
We have more than 30,000 learners each year across full-time and part-time college courses, university qualifications, and apprenticeship programs, along with dedicated training provisions for employers.
We develop skilled and employable people – with some of the best student success rates in the sector and a focus on experiences that ensure our learners stand out and progress.
Sancus Solutions is offering a one-day training course in conflict Management. The course demonstrates tried-and-tested and easy to master methods of dealing with problematic situations.
Wellbeing encompasses four essential pillars: physical, emotional, social, and financial health. By focusing on these pillars, we can help you establish an effective working environment that promotes the wellbeing of your employees.
One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
Devise solutions and approaches to deal with common situations that create problems or customer dissatisfaction
You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
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