This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the
DurationOverview
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the workshop with a simple strategy for handling difficult conversations.
Why are some people “difficult” and what can we do about it?
How can we be more assertive without being aggressive?
What is your individual style for managing conflict?
What are the key similarities of conflict management strategies?
How to feel more positive about approaching and managing a Difficult Conversation.
About Us
What Does Beaumont Resilience Training Do?
Beaumont Training started delivering Resilience Training in 2009 and was one of the first companies in the UK and Europe to do so.
Since then we have successfully worked with large multinationals, SMEs, the voluntary and public sectors, as well as schools, colleges and universities.
My name is Jo Higgins-Cezza and I am the lead trainer and founder of Beaumont Training. You can read more below about how I first discovered the power of Resilience Training and have brought life-changing moments into people's lives.
Conflict management and resolution is a key management skill that can be developed. Conflict can be termed as an unproductive emotion which can have a negative impact on teams and on targets.
We also offer a range of training services to help your business, be it corporate or voluntary and community based, deal with issues or problems effectively and efficiently.
Our focus on Training, Profitability, Information and Dispensing Supplies enables our members to significantly enhance the efficiency and profitability of their dispensaries.
Conflict can be hugely damaging to the success of your organisation. At a high level, disputes can literally tear a company in two. But anywhere conflict arises, it creates a tense and unproductive work environment.
This course is for anyone who wants to develop their knowledge and skills to manage conflict properly, helping you gain a better understanding of how conflict can arise and the skills needed to overcome these challenges within the working environment.
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