This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the
Overview
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the workshop with a simple strategy for handling difficult conversations.
Why are some people “difficult” and what can we do about it?
How can we be more assertive without being aggressive?
What is your individual style for managing conflict?
What are the key similarities of conflict management strategies?
How to feel more positive about approaching and managing a Difficult Conversation.
About Us
What Does Beaumont Resilience Training Do?
Beaumont Training started delivering Resilience Training in 2009 and was one of the first companies in the UK and Europe to do so.
Since then we have successfully worked with large multinationals, SMEs, the voluntary and public sectors, as well as schools, colleges and universities.
My name is Jo Higgins-Cezza and I am the lead trainer and founder of Beaumont Training. You can read more below about how I first discovered the power of Resilience Training and have brought life-changing moments into people's lives.
Feedback & Difficult Conversations Course Is Offered By Phenomenal Development
By the end of this Conflict Resolution and Negotiation Skills training, you will have learnt how to anticipate, resolve and learn from conflict situations. This will include using a variety of techniques and developing confident in dealing with difficult situations.
This course gives you an understanding of problem-solving. It covers how to recognise a problem, the effects and how to plan a solution to solve the problem.
Conflict Resolution Course Is Offered By Arhine Solutions Limited
The aim of conflict management training is to introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace.
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