This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the
DurationOverview
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave the workshop with a simple strategy for handling difficult conversations.
Why are some people “difficult” and what can we do about it?
How can we be more assertive without being aggressive?
What is your individual style for managing conflict?
What are the key similarities of conflict management strategies?
How to feel more positive about approaching and managing a Difficult Conversation.
About Us
What Does Beaumont Resilience Training Do?
Beaumont Training started delivering Resilience Training in 2009 and was one of the first companies in the UK and Europe to do so.
Since then we have successfully worked with large multinationals, SMEs, the voluntary and public sectors, as well as schools, colleges and universities.
My name is Jo Higgins-Cezza and I am the lead trainer and founder of Beaumont Training. You can read more below about how I first discovered the power of Resilience Training and have brought life-changing moments into people's lives.
Not all conflict is necessarily negative, but even a minor disagreement between people can fester and escalate if it is not addressed and resolved at the earliest opportunity. Research by the Chartered Institute of Personnel and Development (CIPD) has found that the single most common cause of work...
Providing you with the confidence to have crucial conversations more successfully, whilst understanding their critical importance to the performance of your team and organisation.
We have been a key training partner providing tailored training programmes to many private and public ambulance services, and universities throughout the UK for over 30 years.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict, covering areas such as:
Conflict Management and Risk Training refers to a set of skills and knowledge that individuals acquire to effectively manage, de-escalate, and resolve conflicts while minimizing risks in various situations. Th
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