There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
Dealing with Difficult People
There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
Learning Outcomes
You will discover:
How we can encourage/discourage difficult behaviour
How we can develop and maintain professional working relationships
Acceptable boundaries
Deflection strategies concluding difficult behaviour
Dealing with bullying behaviours
Developing techniques to avoid becoming distressed
Suitable For
This course is suitable for anyone working in situations where 'difficult people' are a problem.
Supporting Communities Together
Voluntary Action Leeds (VAL) is a charity that supports communities by helping people and organisations that do good in Leeds.
Our vision
Our vision is that there is a thriving voluntary and community sector in Leeds, which works with communities to enable positive social action.
Our mission
Our mission is to strengthen and champion groups, organisations and movements to lead on achieving positive social change.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
Learn how to identify and manage conflict in the workplace using resolution strategies to minimise impact on this 1-day, 5-star rated course.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict, covering areas such as:
Dealing with conflict puts a drain on your organisations’ resources. Formal processes are often time-consuming and ultimately unsatisfactory, while unresolved conflict can quickly worsen if left unaddressed.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy