There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
DurationDealing with Difficult People
There’s no such thing as people who want to be ‘difficult’ but that’s often how we experience their behaviour. Dealing with them requires a set of techniques that can actually enhance all your relationships, so they are really worth working on.
Learning Outcomes
You will discover:
How we can encourage/discourage difficult behaviour
How we can develop and maintain professional working relationships
Acceptable boundaries
Deflection strategies concluding difficult behaviour
Dealing with bullying behaviours
Developing techniques to avoid becoming distressed
Suitable For
This course is suitable for anyone working in situations where 'difficult people' are a problem.
Supporting Communities Together
Voluntary Action Leeds (VAL) is a charity that supports communities by helping people and organisations that do good in Leeds.
Our vision
Our vision is that there is a thriving voluntary and community sector in Leeds, which works with communities to enable positive social action.
Our mission
Our mission is to strengthen and champion groups, organisations and movements to lead on achieving positive social change.
Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. There are many professions and vocations that individuals can be placed in a potential conflict situation that with the correct handling can be dealt with in a calm professio...
Managing Difficult Conversations Course Is Offered By Formation People
You will learn to change what you do, what you say and how you say it, in order to create better outcomes.
This course covers identifying and resolving conflicts and aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals – an essential skill in anyone looking to move into a team leader or management position.
Description At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be force...
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan