All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
DurationDealing with Difficult Phone Callers course is offered by IT Champion Ltd
All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
These courses can be tailored to contain a wide range of subjects to suit individual learning requirements and they are designed to inspire individuals to fulfil their full potential.
We realise that time away from work is valuable, so you need to ensure that your investment in training delivers immediate results in terms of meeting goals for personal development, improving performance and providing key knowledge and skills that can be applied in the real world.
We are an Exeter based, 30+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave th...
The course raises the delegates understanding of the background to conflict and the contribution they can make to either calming or escalating the confrontation. During the training, participants learn and practice key skills to build their confidence to maintain composure whilst de-escalating cust...
Developing a training programme to meet your specific requirements
Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include,
This personal safety training course gives attendees an overview of the hazards and risks of working remotely and alone so that measures can be taken to minimise the risks to personal safety.
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