All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
DurationDealing with Difficult Phone Callers course is offered by IT Champion Ltd
All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
These courses can be tailored to contain a wide range of subjects to suit individual learning requirements and they are designed to inspire individuals to fulfil their full potential.
We realise that time away from work is valuable, so you need to ensure that your investment in training delivers immediate results in terms of meeting goals for personal development, improving performance and providing key knowledge and skills that can be applied in the real world.
We are an Exeter based, 30+ strong team of professionals who love what we do. We are growing, investing in our people, and dedicated to being the best Managed IT Support Provider.
Discover what we do differently:
We offer comprehensive and competitive Managed IT Support plans that include an open and transparent approach and has the region’s only Zero Risk Guarantee.
We are the Managed IT Support partner with the technical skills and expertise to help your organisation maximise technology to improve how you work. You will be partnering with an IT Support provider with a firm focus on the future.
Our Microsoft Modern Workplaces set new standards in moulding what defines a modern workplace, enhanced by our in-house Cyber Security team, which means you can be confident that you are in capable hands.
This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
We have a passion for delivering engaging workshops and training sessions and are used to delivering both face to face and online.
An understanding of conflict and they ways in which people respond to it
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict,
Sometimes we naturally shy away from causing conflict, or perhaps we’re too forceful in our communication style. And everyone around us reacts in different ways according to the type of person they are.
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