This course gives you an understanding of problem-solving. It covers how to recognise a problem, the effects and how to plan a solution to solve the problem.
Dealing with Problems
This course gives you an understanding of problem-solving. It covers how to recognise a problem, the effects and how to plan a solution to solve the problem.
What do we do?
The Develop Us team is passionate about developing the skills of individuals within Wales.
We believe in equality and aim to provide equal opportunities through supporting individuals with additional learning needs and complex behaviours by offering assessment, tuition and support in various settings.
We offer a range of services including:
Educational Courses
Courses for family members aimed at raising their awareness of additional learning needs and developing appropriate skills to be able to support their relative with additional learning needs;
Courses for practitioners working with service users, such as health and social care sector practitioners. This will develop their understanding of additional learning needs as part of their job role;
Training will be provided to any organisation and support group that is willing to offer an inclusive environment for people with additional learning needs.
Consultancy
This service is aimed at supporting organisations, including employers and services working with people with ALN, by designing training materials and reviewing in house training programmes, services and environments to ensure that they accommodate individual needs;
The Develop Us team is also qualified to provide development training for staff at schools and colleges.
Assessments, Teaching and Mentoring
Offering a wide range of assessments which investigate specific learning difficulties, highlighting an individual’s strengths and weaknesses;
Providing specialist tuition and mentoring support enabling individuals with additional learning needs to achieve their full potential.
Customers will always demand good value and equally effective service. Complaints can make or break an organisation, particularly now that the internet provides such an easy forum for customers to air their grievances. We need to ensure that our people are skilled in handling complaints.
Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make
The Level 2 Award in Conflict Management (RQF) has been developed and is awarded by Highfield Awarding Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and
This qualification provides employees with a foundation in conflict resolution. Emphasis is placed on the importance of personal safety when assessing risks, managing escalation, and de-escalating confrontational behaviour in a workplace situation.
Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.
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