DurationContents:
Introduction to your Course
Currency
Understanding Debt
Being a Debt Collector
The Approach
Goal Setting
Summarising Tool
Outcome:
The course outline is designed to assist the learners with the approach and skills necessary to enter debt collection negotiations.
It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise the client’s approach and assisting them in gaining clarity on their own goals, thereby enabling better outcomes.
Staff Training is a SETA Accredited soft skills training company with more than 60 workshops on offer. Your venue or ours or virtual - our training is available nationally.
SETA accredited workshops and learnerships, Super Sessions or online learning, Staff Training has been providing South Africa with more than 60 types of training solutions for over 20 years.
Our strength lies in our ability to make workshops relevant, interesting and entertaining, whilst providing you with both pre and post workshop options to ensure sustainability of learning.
With the constantly changing – or weakening – economy, Credit Managers are faced with a deluge of data which must be analysed, summarised and disseminated. Southern Africa has recently been readmitted to the world of exporting and foreign exchange, opening new challenges to Credit Managers.
A sizable share of a company's working capital is tied up in Accounts Receivable (AR) and this poses a high liquidity risk. In this course, we expand your knowledge and expertise in AR.
Credit Skills training is offered by Mashite Academy. Quality learning is not just about memorizing information or completing tasks, but about developing the ability to think critically, solve problems, communicate effectively, and adapt to changing circumstances.
Debt Management course is offered by Integrated Corporate Skills Solutions. Our Training and Development unit focuses on offering human resource skills training and development interventions in Strategic, Tactical, Operational, HR and Compliance areas.
Most people need to obtain credit to get the goods they want, and to pay these items off in instalments. To ensure that credit providers do not take advantage of consumers, consumer rights in South Africa are protected under the National Credit Act (No. 34 of 2005) (NCA).
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