DurationContents:
Introduction to your Course
Currency
Understanding Debt
Being a Debt Collector
The Approach
Goal Setting
Summarising Tool
Outcome:
The course outline is designed to assist the learners with the approach and skills necessary to enter debt collection negotiations.
It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise the client’s approach and assisting them in gaining clarity on their own goals, thereby enabling better outcomes.
Staff Training is a SETA Accredited soft skills training company with more than 60 workshops on offer. Your venue or ours or virtual - our training is available nationally.
SETA accredited workshops and learnerships, Super Sessions or online learning, Staff Training has been providing South Africa with more than 60 types of training solutions for over 20 years.
Our strength lies in our ability to make workshops relevant, interesting and entertaining, whilst providing you with both pre and post workshop options to ensure sustainability of learning.
Personal Finance Management and Credit Management Courses are offered by Malaikas Education & Resourcing Consultants
Credit & Collections training is offered by Havohej Consultancy. We are registered with Agri Seta, MICTSETA (Media, Information, Communication and Technology SETA), offering a variety of training courses which are SETA accredited.
Cash Flow Management course is offered by KMS College (Kalideen Management Services). Our goal is to be the preferred partner in the development, delivery and implementation of quality Skills Programs, Business Solutions and Education on the African continent.
The National Credit Act No 34 of 2005 was passed by Parliament on the 10th of March 2006 and aims to reduce reckless credit behaviour, both by credit providers and consumers and to reduce the level of over-indebtedness in South Africa.
This highly focused two-day training course is a must for all those involved in credit management.
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