Excellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”.
DurationExcellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”. It costs an organization five times as much to win a new customer than to keep a current one.
Since 2003, GEM Consultancy has been widely known for providing corporate training and professional development in developing leaders. Having a team of experienced and competent trainers, our training has been able to enrich and inspire learners at every stage of their career journey.
With a strong focus in key areas of learning, our aim is to enhance workforce professional capacity. At GEM, our mantra in delivering training is that it must be measurable and participants must be able to put what they learnt into practice to increase organisational performance.
It is critical that training is to be highly interactive, learner-centered focus and programmes are designed with best practices that can be immediately applied in the work environment. We emphasise on this to ensure our programmes to enhance learning and all our participants will enjoy their journey of learning with us.
Customer Service training is offered by JTS Trainings. JTS Trainings is one of the leading training and consultancy companies dedicated to providing quality training to boost a feeling of value in employees.
Customer Services Course is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.
With eager anticipation, you enrol in the program and are immediately struck by the immersive, experiential approach to learning. The trainers don't just lecture at you; they engage you in practical exercises and real-world scenarios that hone your skills and reinforce your newfound knowledge.
Customer Service course is offered by EBS Guyana Inc.Executive Business Solutions (EBS) Guyana Inc is a Business Training and Consulting company, located in Guyana, South America.
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
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