Delivering Training in the Workplace

How to plan and deliver training within your organisation.

• Identify the critical success factors for workplace training.
• Understand how to position your training in the workplace.
• Understand how to plan and deliver workplace training.
• Develop a workplace training evaluation strategy.

What is covered in the course?

• Positioning training in your workplace
  • identifying the skill/knowledge gap
  • aligning to your organisation’s strategic priorities
  • identifying the target audience
  • what’s in it for participants?
  • what’s in it for their managers and/or teams?
  • mandatory versus voluntary training.
• Planning your training
  • adult learning principles
  • what do your participants already know?
  • structuring teaching and learning
  • timing.
• Delivering your training
  • confidence and interaction
  • opening Facilitating discussion
  • activities
  • dealing with difficult participants
  • reading the room
  • keeping the session on track
  • closing.
• Evaluating your training
  • evaluating learning versus evaluating training
  • improving practice.