Design Thinking Certificate for the Public Sector

by Spring2 Innovation Claim Listing

Throughout this certificate program, participants will be expertly led through each phase of the design thinking process and develop a deep understanding of the tools and methods that can be applied to working with end-users.

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Course Details

Throughout this certificate program, participants will be expertly led through each phase of the design thinking process and develop a deep understanding of the tools and methods that can be applied to working with end-users. Various case studies and activities will be used to ensure a deep understanding among the participants.

To guide and track learning, a workbook will be used throughout the program. Once the workbook, all modules, and submission of the application of knowledge are complete, participants will be evaluated and then awarded the Spring2 Design Thinking Certification.

 

This certificate is for government individuals and teams who want to learn how to understand and solve complex challenges, through a user-focused, and empathy driven lens.

 

Past Participants Include:

  • Teams starting a project
  • Those working across multiple teams to deliver on a specific project
  • Those working to solve a particular business challenge (HR, policy, change management, etc.)
  • Anyone responsible for service design or user experience
  • Individuals or teams looking to develop requirements for new tools, processes, or policies
  • HR, Communications, Policy, or IT professionals
  • Financial Analysts
  • Managers
  • Ottawa Branch

    56 Sparks Street, Suite 300, Ottawa

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