Design Thinking Fundamentals (Level 1 & 2)

In short, this is a hands-on programme where participants will be expected to learn and apply human-centered design process in project teams during the course. The purpose of the programme is to help show people a new way of problem solving and as a design thinker when providing solutions.

This is an introductory programme to Design Thinking. Firstly, it will take the participants to go through the basic Design Thinking process.  Additionally, some of the tools such as Empahty map that anybody can easily use during apply Design Thinking.

As a result, design thinking mindset allows the users to new ways of thinking and encourage them to continue to explore additional tools that can be included in the design thinking methodology.

Audience Profile

• All individuals who are new to Design Thinking

Module 1 : Refresher of Basics of DT

• Understand the reason behind design thinking
• To show case how DT can impact real world challenge positively
• How is design thinking valuable in organizational issues and practices

Module 2 : Empathy

• Understand the importance of solving from a user’s point of view within by collaborating with other BU/CU based on the specific design challenges
• To experience hands on empathy sessions from users based on the design challenge

Module 3 : Define

• To educate how collating data from the empathy stage will help participants define the problems and challenges, by using a specific tool “Job to Be Done”

Module 4: Ideate

• To show case various methods and tools on how can participants brainstorm creatively even with given constrains
• Learning to use Constrains that are unique to the certain BU/CU for the brainstorming session

Module 5: Prototype

• To showcase how prototyping can solve assumptions of ideas by just building the idea in a low fidelity form

Module 6: Test

• To get participants to experience the importance of seeking and validating their ideas at an early stage and strategies on how to that mindfully.
• To understand how to unpack findings from findings and derive into insights

Module 7: Presentation

• To teach teams with teams, by collaborating and sharing ideas and feedback

Outcome of Learning Design Thinking

• Participants understand what makes an effective presentation leveraging on impactful visuals.
• Participants able to identify who is their target audience and also define the objectives why they need to present before plan and structured the presentation.
• Participants will learn the most common types of visuals used to communicate data and information in a business setting. Specific types of visuals covered include image, icon, font, diagrams and charts.
• Participants will learn how to deploy the concept of pre-attentive attributes like size, colourand position to strategically help direct their audience attention to where you want them to focus.
• Participants will learn to apply the concepts and skills in ensuring design balance and consistency throughout the presentation slides.