Design thinking is a process for solving problems by prioritising the end user's needs above all else. It is solution based and user centric rather than problem based.
DurationWhat is design thinking and why is it important?
Design thinking is a process for solving problems by prioritising the end user's needs above all else. It is solution based and user centric rather than problem based.
Design Thinking relies on observing, with empathy, how people interact with their environments, and employs an iterative, hands-on approach to creating innovative solutions.
It's about thinking how humans will engage with the product or service rather than how the organisation thinks they will engage or what they need.
It's about asking questions such as "Who will be using this product?" and "How will this solution impact the user?"
The first and most important, step of design thinking is building empathy with users. By understanding the person affected by a problem, you can find a more impactful solution.
On top of empathy, design thinking is centred on observing the interaction between the user and the product, drawing conclusions based on research, and ensuring the user remains the focus of the final implementation.
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With offices in Australia, New Zealand, USA and Singapore, PD Training is a world class provider of staff training solutions with a focus on Professional Development Skills and Six Sigma training. We have around 1000 trainers across Australia, New Zealand and the USA provide the best possible adult education and the world's leading post-course reinforcement system
Design thinking is an intentional and collaborative approach to problem-solving. Through design thinking, solutions to complex problems can be identified and developed taking into consideration the personal elements of a problem.
The Design Thinking short course brings together these two worldviews to put the focus on your audiences, end users and customers. By putting human beings at the centre of your innovation efforts, you’ll learn how to turn prototypes into high-value solutions at a much faster rate.
Design thinking helps teams to not only come up with hundreds of product ideas, but identify the ideas that are viable, feasible and desirable.
 This design thinking course will equip you with the skills and confidence to turn good ideas into sustainable and improved outcomes with users/customers at the heart of your thinking and implementation.Â
Design Thinking is a new approach to problem solving, providing you with the tools to enhance your creativity, innovation and outcomes. This solution-focused process equips you with skills that can be used to achieve significantly better results for your business or organisation
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