Developing Assertiveness - Its Impact and Effectiveness

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Understand the various behaviour types and the effects they have on others

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Course Details

Developing Assertiveness - its Impact and Effectiveness

At the end of our course attendees will be able to...

  • Understand the various behaviour types and the effects they have on others

  • To build confidence to enhance self-esteem

  • Recognise communication styles and how body language impacts on communication

  • Identify preconceptions, negative thoughts and reframe into positive ones

  • Use a three step process to develop assertive communication

  • Develop simple techniques for being assertive

  • Kent Branch

    143 Millmead Road, Kent

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