Understand the various behaviour types and the effects they have on others
Developing Assertiveness - its Impact and Effectiveness
At the end of our course attendees will be able to...
Understand the various behaviour types and the effects they have on others
To build confidence to enhance self-esteem
Recognise communication styles and how body language impacts on communication
Identify preconceptions, negative thoughts and reframe into positive ones
Use a three step process to develop assertive communication
Develop simple techniques for being assertive
About Us
Why we do what we do
Most of us know at least the basics of First Aid and by law every workplace within the UK has a trained and qualified First Aider. However, when we are faced with the less tangible, and often more daunting challenge of helping another overcome an emotional issue, many of us are at a loss.
At JW training we are passionate about equipping individuals within businesses, organisations and foundations, with the tools they need to deal with emotionally challenging situations.
How we do it
JW training is a team of specialist trainers who deliver unique workplace training that addresses the issue of emotional wellbeing and mental health.
Our training programmes help develop the techniques and confidence of both staff and their managers for dealing with emotional, challenging and difficult situations such as stress, self harm and suicide. This 'Emotional First-Aid' can continually improve relationships between staff, clients, customers and colleagues.
What makes us different
We may do a lot of inspiring talking but we take the time to listen to our clients in order to fully understand their development needs and tailor our courses accordingly to maximise the positive impact it will have on the everyday life within their organisation.
Our hopes for the future
Just as First Aid knowledge has become commonplace in every office, school and home we hope that ‘Emotional First-Aid’ will one day become just as commonplace.
This one-day virtual workshop is designed for those who want to feel more confident and more assertive, without having to be aggressive in the workplace and provides delegates with a personal toolkit to enable them to handle the work situations they find most challenging.
This course will explore what assertion is and how it can be applied. Assertion is often assumed to be a negative and perhaps even aggressive technique associated with those who shout louder than the rest. In reality, assertion when done correctly does not fall on the passive-aggressive spectrum at
This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation.
Our training courses are tailored for each individual businesses needs and we draw from a wide range of core material. This has been developed through years of experience and study of the science of developing people and businesses.
Our Assertiveness training course provides practical advice and techniques to boost your confidence and build self-esteem.
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