Students explore the economics of client value and the importance of building a quality service delivery team. They learn how teams provide excellent service when aligned with, and loyal to, corporate culture.
Students explore the economics of client value and the importance of building a quality service delivery team. They learn how teams provide excellent service when aligned with, and loyal to, corporate culture.
Students practise team simulations where varying opinions and needs are assessed, and collaboration is essential for survival.
You need workable techniques in your toolset. And that’s what we’re all about — professional development training you can action no matter what comes your way.
See our broad selection of business courses, programs and certification paths. Algonquin College has campuses in Ottawa, Perth, and Pembroke, Ontario, Canada, as well Kuwait. We are a leader in applied and online learning. Real training for real business.
Everyone learns differently. And every organization has unique challenges.
Which is why AC Corporate Training creates custom learning solutions for business leaders and talent managers. We can train a team, department, or the entire organization.
Custom Learning is training built for you. It’s designed and delivered according to your organizational requirements, workforce and specific needs.
Our Senior Learning Consultants work with you to assess your particular requirements to design and deliver a learning strategy that draws on the broad and deep expertise within Algonquin College’s expansive curricula, as well as from external subject matter experts (SMEs) and our in-house expertise and delivery channels.
Our deep ties with industry and professional associations ensure that our curriculum remains compliant with regulatory and certification requirements. And at the leading edge of knowledge and practice worldwide.
You can count on it.
A two day workshop for women and gender diverse individuals interested in gaining the knowledge and skills required in delivering exceptional customer service.
The Certificate in Client Service Excellence is designed to prepare you for the challenge. After the core courses and one elective, you will be equipped to deliver excellent client service and to promote and support a culture of client service excellence in your organization.
Customer Service training is offered by Anchor Integrated for all skill level. Fully customized training and development solutions. Sessions are available in multi, single, & half day sessions, lunch and learns, as well as one-on-one coaching.
Customer service expectations are ever changing. Customers want first call or online resolution; they don’t want to have to repeat themselves. They want a consistent experience and better interactions.
The first course in the Certificate in Customer Service Specialization provides an overview of customer success terminology and an introduction to basic functions within a business.
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