Developing Emotional Intelligence

Overview

The science is clear and compelling. We know that Emotional Intelligence is the strongest predictor of performance, explaining a full 58% of success in all types of jobs, including the role of salesperson.

It is, therefore, extraordinary that more organisations are not investing in this learning domain, given its significant impact on results. Also, let’s not forget that higher levels of emotional intelligence positively impact people’s lives, well-being, and happiness, so it matters a lot.

In the dynamic world of sales, success often hinges on connecting with customers personally. High-level emotional intelligence (EI) is pivotal in establishing and maintaining these meaningful connections.

EI encompasses an individual’s capacity to recognise, understand, manage, and effectively use their own emotions while also empathizing with the emotions of others. This critical skill set offers numerous benefits in selling, fostering stronger relationships and increasing sales potential.

Our deep understanding of the five core emotional intelligence realms allows salespeople to transform their approach to selling and developing sustainable business partnerships.

We explore the relationship between the sales process and the critical sales competencies with the five realms of emotional intelligence and establish how developing one positively impacts the other. This is a game-changing realm of learning, providing salespeople with many work and life benefits.