Developing Personal Influence

Developing Personal Influence

The age of ‘command and control’ management is over. In some circumstances in work you may be occasionally able to tell people what to do, but the working world is generally about persuading and influencing peers, colleagues, customers and stakeholders.

This course will help you reflect on your current influence and give you the skills to practice having greater personal impact.

Content

‘Developing Personal Influence’ will cover:

• The difference between IQ and EQ

• Understanding your own personal ‘brand’

• Techniques for influencing, persuading and building rapport

• Action planning and take-aways

Outcomes

After attending delegates will:

• Be more aware of ‘whole person’ communication

• Understand the power of individual perception in communication

• Understand the difference between assertive and aggressive / passive behaviours

• Have practised techniques for influencing and persuading

• Identify how to build credibility at work to get the results you need