Master the skill that distinguishes outstanding leaders from the rest. Without strong and effective relationships in business, our fast-paced, team-based and global work environments can’t function with peak efficiency.
Master the skill that distinguishes outstanding leaders from the rest. Without strong and effective relationships in business, our fast-paced, team-based and global work environments can’t function with peak efficiency.
At the heart of this efficiency are Emotional Intelligence (EI) competencies that drive strong workplace relationships and greater productivity. Today we use EI as an integrated set of skills that underpin highly effective, fast-reacting and innovative organizations.
This course emphasizes the practical application of EI concepts rather than just focusing on theory. Through your active participation, you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress, engaging healthy conflict and collaboration, and exhibiting resilience and optimism.
How You Will Benefit
Recognize emotional igniters and apply emotionally intelligent regulation strategies.
Identify the impact our emotional intelligence has on connecting with others.
Apply emotionally intelligent communication skills to relationship building and maintenance.
Practice listening skills that build and maintain empathy.
Practice proactive stress management techniques to stay emotionally well balanced.
Define resilience and how it impacts effectiveness at work.
Identify emotionally intelligent strategies to maintain healthy conflict.
Demonstrate a collaborative attitude at work through application of emotional intelligence.
Synthesize emotionally intelligent competencies to address complex EI challenges and opportunities.
Recognize and consciously use emotional data that shapes your professional behavioural responses
Identify and manage emotional behaviours that impact your work-based relationships and situations
Integrate empathy to promote strong team player attributes and communication
Apply emotional insights to decipher and better manage yourself within the organization
Implement emotionally intelligent insights to improve personal decision making and professional contributions
Course Features
Dealing with conflict Instrument- understand how different conflict- handling styles affect interpersonal and group dynamics- and learn to choose the appropriate style for any situation.
Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
Worksheets and exercises to enhance participation and learning
Group activities to help transfer learned skills and behaviour to the working world
Who Should Attend
Anyone who wants to maximize their performance, as well as personal and business success, by increasing emotion management and self-understanding through EI skills.
Why CMC
Recommended: 94% would recommend to others
Sustainable: Tools for immediate and lasting impact
Expert: Faculty of leading business practitioners
Flexible: Choice of in person, online, on demand
Relevant: Learning for every level
Global: Local and international content and connections
In this workshop, we explore the key components of emotional intelligence
This course will identify practical strategies for students to leverage their emotional intelligence in their education, the workplace, and their personal life.
We deliver our workshops through a variety of methods - virtual, in-person or pre-recorded options are available
Workshops utilize the True Colours International Personal Awareness assessment
We offer leadership assessments, individual coaching, and public workshops so you can feel comfortable learning at your own pace, no matter your preferred learning style.
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