Difficult Conversation Course Is Offered By TPL Experience
DurationDifficult Conversation
About us
Through our award winning Consultancy, TPL Experiences, we aim to build thriving teams and thriving communities. Creating a measurable impact to the overall resilience, health, wellbeing and culture of teams is at the heart of what we do.
We are on a mission to be a force for good, and as part of this mission, we also lead community-based projects aimed at improving the resilience and mental health of individuals from marginalised and deprived backgrounds in West Yorkshire.
We specialise in Strategy development and training programs focusing on improving the resilience, culture and wellbeing of organisations and communities across the UK. We have a successful global track record in delivering bespoke programmes for over 100 organisations with teams of 5 to upto 5000.
Our Values
Integrity, Trust, Creative, Passionate, Sustainable and Result- driven.
Also- Playful, Fair, Loyal and Committed.
Our Vision
Our aim is to improve the overall resilience, culture, health and wellbeing of organisations and communities in the UK.
About us
Through our award winning Consultancy, TPL Experiences, we aim to build thriving teams and thriving communities. Creating a measurable impact to the overall resilience, health, wellbeing and culture of teams is at the heart of what we do.
We are on a mission to be a force for good, and as part of this mission, we also lead community-based projects aimed at improving the resilience and mental health of individuals from marginalised and deprived backgrounds in West Yorkshire.
We specialise in Strategy development and training programs focusing on improving the resilience, culture and wellbeing of organisations and communities across the UK. We have a successful global track record in delivering bespoke programmes for over 100 organisations with teams of 5 to upto 5000. Find out more about our success stories
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year.
Firstly we must appreciate that conflict in the workplace is inevitable. Nevertheless, this isn’t a bad thing. In fact, it is simply part of day-to-day working life
This course is designed for nursing, care and medical practitioners or for those who may come into contact with challenging behaviour, volatile and uncertain situations.
This course is for anyone who deals with customers on a face-to-face basis or over the telephone. It is designed especially for those with responsibility for ensuring customer issues are dealt with promptly, politely, fairly and firmly.
This course is suitable for managers or supervisors who would like to improve their skills and take the fear out of difficult conversations.
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