Our two-year course will teach you the essentials of all digital roles, giving you an understanding of data and digital systems, how software and business interact, security, testing, planning and legal issues. You will also have the chance to explore a specialist field, including digital infrastruc
Are you interested in a career in the digital technology arena? Want to develop an array of valuable technical skills for the modern day world of work? Our T-level Digital Support Services Level 3 course will get you moving with the core training you need for a range of future jobs and study opportunities.
University College Birmingham is one of the first colleges in the UK to offer the new T-level qualification, which combines learning in the classroom with gaining vital ‘on-the-job’ experience.
Our two-year course will teach you the essentials of all digital roles, giving you an understanding of data and digital systems, how software and business interact, security, testing, planning and legal issues. You will also have the chance to explore a specialist field, including digital infrastructure, network cabling or digital support.
Equivalent to three A-levels, this T-level course will help you boost your employment prospects by gaining extensive experience on a work placement in a real-world environment, supported by experts in our HIRED employability team. By completing this industry-recognised qualification, you could progress onto jobs ranging from IT support to infrastructure technician, as well as higher education or apprenticeships.
Course breakdown
Topics you will study:
Year 1
Core Component
Route core topics:
How digital technologies impact business and the market environment
The ethical and moral implications of digital technology
Using data in software design
Using digital technologies to analyse and solve problems
Digital environments, including physical, virtual and cloud environments
Legal and regulatory obligations relating to digital technologies
The privacy and confidentiality of personal data
The technical, physical and human aspects of internet security
Planning digital projects
Testing software, hardware and data
Digital tools for project management and collaboration
Pathway core topics:
Careers within the digital support services sector
Communication in digital support services
Fault analysis and problem resolution
Year 2
Occupational Specialism
You will be delivered one of the following career pathways in the occupational specialism:
Digital Infrastructure
As an infrastructure technician, you will provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem-solve and troubleshoot non-routine problems. You will set people up on systems and provide support when they need it, rectifying issues to maintain the organisation’s productivity.
Network Cabling
Install, terminate, test and certify network cable infrastructure components
As a network cable installer, you will install copper cables which are widely used to inter-connect communicating devices e.g. computers, scanners and printers to servers within office buildings, industrial buildings, hospitals, data centres, and fibre optic cables, which are widely used for connecting between floors within buildings, buildings to buildings and cities to cities, as well as providing the highest speed broadband to homes
You will install network equipment in cabinets, in accordance with manufacturer’s specifications including routers, switches and WAN equipment
Digital Support
As a digital support technician, you will learn how to maximise the effective use of digital office technologies, productivity software and digital communications in organisations. You will install, configure and support software applications and operating systems.
Entry requirements
Our business lecturers are looking for students who are enthusiastic and passionate about business, together with a keen determination to succeed in the digital and business sector,
Academic requirements
5 GCSEs at grade 4 (grade C) including English Language or equivalent.
GCSE Maths at grade 5.
English and maths
As applicants are required to achieve English and Maths at grade 4 (grade C) prior to entering this course, University College Birmingham will not offer English or Maths alongside this T-level.
Supporting documents required
School applicants will be required to provide a good school report, which must include attendance. This will be assessed in conjunction with your qualifications and application during the confirmation of your place at University College Birmingham.
Applicant criteria
As this is a 2-year study programme, you will need to be aged 16 to 18 to apply for this course.
Currently, T-level courses are only funded for learners who are under the age of 19 at the point of enrolment. However, the government is currently reviewing the T-level pathway for mature learners, which we hope will be available in the future. If you would like to apply for a related course, please consider Access to Higher Education Diploma (Business).
Placement
T-level courses require you to complete a minimum of 315 hours (approximately 45 days) on placement over the two years. You will be required to work with our HIRED team to secure your placement.
Guaranteed progression
Students who achieve 56 UCAS points or more from this qualification will automatically be guaranteed a place on a degree course at University College Birmingham. Some undergraduate courses require additional entry requirements, so applicants are advised to check entry requirements before applying.
History of University College Birmingham
With more than 7,500 students, University College Birmingham today is unrecognisable from the small Victorian classes where it all started.
Today, hospitality managers, aviation executives, dazzling hairdressers and makeup artists, educators, chefs, bakers, tourism industry experts, business leaders and creative entrepreneurs learn skills for life at a university hailed for its vocational training, academic achievements and cultural diversity.
We have invested £160 million in our campuses and facilities, including building McIntyre House and Moss House, since 2014. These ambitious projects represent a bold statement of intent beyond the dreams of Birmingham’s early educational pioneers.
here is, however, a common theme. Then, as now, cookery was of the moment; and students and employers in the 21st century owe a debt of gratitude to municipal reformers such as Joseph Chamberlain who backed the cause of cookery at UCB’s forebear, Birmingham Municipal Technical School, in the 19th century.
A report in the Birmingham Daily Post of November 7, 1874 recalls a meeting of the Birmingham School Board, presided over by the then chairman, one J Chamberlain.
The Board was told that the Education and School Management Committee had considered the “advisability of introducing instruction in practical cookery and household work as part of the ordinary school course.”
The committee suggested “experimental buildings” should be built at two schools to replicate the “ordinary size and ordinary character found in the cottages of working people.”
There should be “no special appliances for cooking” and the girls would be taught to cook with “ordinary utensils, at the ordinary fires, the ordinary food of the class to which they belonged.” It was a visionary, albeit no frills, educational development.
The fledgling culinary arts were sparking wider interest. By the 1880s, the Midland School of Cookery occupied a “large apartment” with a larder, scullery and a gas stove at the Midland Institute in Birmingham.
Up to 100 women and professional cooks attended lessons in “high-class” cookery five mornings a week. By 1891, cookery classes were delivered at the Birmingham and Midland School of Cookery at 117 Colmore Row, focusing on “high-class cookery, cottage cookery and vegetarian cookery.”
Archives suggest domestic cookery classes were taught throughout the First World War at the Municipal Technical School, which became the Central Technical College in 1927.
As the institution added new courses and changed its focus, there were numerous further name changes including, in the 1950s, the College of Food and Technology, featuring a department of bakery and domestic science. Just a year later, it was renamed again and became the Birmingham College of Food and Domestic Arts.
The College, which had operated from nine city and suburban schools, came under one roof in 1968 when the Duke of Edinburgh opened a new £1.5 million building on Summer Row.
The building was designed to house up to 1,000 students and included a hostel for 57 female students boarding on a dinner, bed and breakfast basis.
In 2002, the institution transferred to the higher education sector, providing both outstanding higher and further education courses with a strong vocational focus.
University College Birmingham was officially born in November 2007 when the Privy Council granted taught degree awarding powers.
Full university status followed in December 2012 as part of moves to diversify the university sector and improve student choice.
With many of its degrees accredited by the University of Birmingham, UCB has undergone a remarkable transformation and values it culturally diverse, outward facing global perspective.
It is a truly international university that delivers specialist courses to 900 overseas students from 65 countries as diverse as China, Pakistan and Saudi Arabia. UCB has amassed an impressive array of accolades and awards over the years.
The lion’s share of recruitment is now in higher education, comprising 70% of UCB’s intake compared with 30% on further education courses. Students can study everything from certificates and diplomas to degrees and postgraduate qualifications.
However, the defining ethos of the institution has remained a constant – to give students, regardless of their background, the opportunity to succeed and to offer, in the motto of the University’s coat of arms, “service before self.
Mission
University College Birmingham's mission is likely to focus on the following aspects:
Professional and Vocational Education UCB is committed to delivering practical and industry-relevant education that equips students with the skills and knowledge needed to excel in their careers.
Industry Engagement: The university aims to maintain strong partnerships with industries, businesses, and employers to ensure that its programs are aligned with current market needs and trends.
Student-Centered Approach: UCB strives to provide a supportive and student-centered learning environment that fosters personal and professional development.
Innovation and Excellence: The institution likely aspires to continually innovate its programs and teaching methods, while maintaining high standards of academic excellence.
Vision
University College Birmingham's vision might encompass the following goals:
Leading Applied Education: UCB likely envisions itself as a leading institution in providing applied education, producing graduates who are well-prepared for the challenges of the modern workforce.
Global Recognition: The university may aim to achieve recognition on a national and international level for its contributions to vocational education and its impact on various industries.
Graduate Success: UCB likely aims for its graduates to be highly sought-after professionals who make meaningful contributions to their fields and communities.
Innovative Learning Environment: The institution might envision fostering a dynamic and innovative learning environment that utilizes the latest teaching methods and technologies.
Community Engagement: UCB may seek to actively engage with the local community, businesses, and organizations to create mutually beneficial partnerships and initiatives.
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