Digital Support Services T-Level (Networking and Cybersecurity)

by University College Birmingham Claim Listing

Our two-year course will teach you the essentials of all digital roles, giving you an understanding of data and digital systems, how software and business interact, security, testing, planning and legal issues. You will also have the chance to explore a specialist field, including digital infrastruc

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img Duration

2 Years

Course Details

Are you interested in a career in the digital technology arena? Want to develop an array of valuable technical skills for the modern day world of work? Our T-level Digital Support Services Level 3 course will get you moving with the core training you need for a range of future jobs and study opportunities.

University College Birmingham is one of the first colleges in the UK to offer the new T-level qualification, which combines learning in the classroom with gaining vital ‘on-the-job’ experience.

Our two-year course will teach you the essentials of all digital roles, giving you an understanding of data and digital systems, how software and business interact, security, testing, planning and legal issues. You will also have the chance to explore a specialist field, including digital infrastructure, network cabling or digital support.

Equivalent to three A-levels, this T-level course will help you boost your employment prospects by gaining extensive experience on a work placement in a real-world environment, supported by experts in our HIRED employability team. By completing this industry-recognised qualification, you could progress onto jobs ranging from IT support to infrastructure technician, as well as higher education or apprenticeships.

Course breakdown

Topics you will study:

Year 1

Core Component

Route core topics:

  • How digital technologies impact business and the market environment

  • The ethical and moral implications of digital technology

  • Using data in software design

  • Using digital technologies to analyse and solve problems

  • Digital environments, including physical, virtual and cloud environments

  • Legal and regulatory obligations relating to digital technologies

  • The privacy and confidentiality of personal data

  • The technical, physical and human aspects of internet security

  • Planning digital projects

  • Testing software, hardware and data

  • Digital tools for project management and collaboration

Pathway core topics:

  • Careers within the digital support services sector

  • Communication in digital support services

  • Fault analysis and problem resolution

Year 2

Occupational Specialism

You will be delivered one of the following career pathways in the occupational specialism:

Digital Infrastructure

As an infrastructure technician, you will provide support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem-solve and troubleshoot non-routine problems. You will set people up on systems and provide support when they need it, rectifying issues to maintain the organisation’s productivity.

Network Cabling

  • Install, terminate, test and certify network cable infrastructure components

  • As a network cable installer, you will install copper cables which are widely used to inter-connect communicating devices e.g. computers, scanners and printers to servers within office buildings, industrial buildings, hospitals, data centres, and fibre optic cables, which are widely used for connecting between floors within buildings, buildings to buildings and cities to cities, as well as providing the highest speed broadband to homes

  • You will install network equipment in cabinets, in accordance with manufacturer’s specifications including routers, switches and WAN equipment

Digital Support

As a digital support technician, you will learn how to maximise the effective use of digital office technologies, productivity software and digital communications in organisations. You will install, configure and support software applications and operating systems.

Entry requirements

Our business lecturers are looking for students who are enthusiastic and passionate about business, together with a keen determination to succeed in the digital and business sector,

Academic requirements

  • 5 GCSEs at grade 4 (grade C) including English Language or equivalent.

  • GCSE Maths at grade 5.

English and maths

As applicants are required to achieve English and Maths at grade 4 (grade C) prior to entering this course, University College Birmingham will not offer English or Maths alongside this T-level.

Supporting documents required

School applicants will be required to provide a good school report, which must include attendance. This will be assessed in conjunction with your qualifications and application during the confirmation of your place at University College Birmingham.

Applicant criteria

As this is a 2-year study programme, you will need to be aged 16 to 18 to apply for this course.

Currently, T-level courses are only funded for learners who are under the age of 19 at the point of enrolment. However, the government is currently reviewing the T-level pathway for mature learners, which we hope will be available in the future. If you would like to apply for a related course, please consider Access to Higher Education Diploma (Business).

Placement

T-level courses require you to complete a minimum of 315 hours (approximately 45 days) on placement over the two years. You will be required to work with our HIRED team to secure your placement.

Guaranteed progression

Students who achieve 56 UCAS points or more from this qualification will automatically be guaranteed a place on a degree course at University College Birmingham. Some undergraduate courses require additional entry requirements, so applicants are advised to check entry requirements before applying.

  • Birmingham Branch

    Summer Row, Birmingham B3 1JB, Birmingham

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