Digital Transformation

In this vibrant environment, organizations must be agile and innovate with evolving technologies to engender new value propositions and create sustainable growth.

Leaders will need to build new perspectives and capabilities to transit through this changing digital environment and ensure that their organizations remain viable. For digital transformation to succeed, the employees of your organization need to be aware of the new trends in digital world and make use of it to increase productivity.

Work with three components of digital transformation for your organization which is Data, Technology and People. The course helps to automate large numbers of manual business processes.

The course provides opportunities for digital technology and data management practices to transform your business to benefit from uniting around data, technology, and people. The course provides an introduction and overview on a mix of tools and frameworks from data science, IT management, and marketing.

Course Outline:

• Introduction
• Orientation
• New marketing landscape
• Opportunities for Digital Transformation
• Using data to make better decisions
• Applications of machine learning and artificial intelligence
• Improving operational efficiency through prediction and automation
• Data-centric models
• How Data acts as a catalyst for digital transformation
• What are the Sources of data?
• Means of Data storage and infrastructure considerations
• Collating data for internal and external access
• Technology roadmap
• Create process flows & charts
• Identify source of improvement
• Digital Business Models
• Comparison of Products, platforms and multi-sided markets
• People and the Organization
• Customer-centric operating models
• Explore how organizations can adapt their internal processes to better respond to changing customer behaviours.
• Technology and Policy
• PDPA, cybersecurity and Information security
•  Algorithmic bias in decision making
• Conclusion and Action Plan
• Project: Individual roles to address a digital transformation
• Discussion: Recent trends review and anticipate future trends