Digital Transformation

Learn to identify existing technological trends, and tools that can be implemented at the workplace to improve business processes. The objective of the course is to provide an overview of the available technology, and guide the participants to go through a reflection process on how the technology can improve the existing business processes thus leading the digital transformation of the business.

Key Learning Outcomes

• Identify the existing technological trend and its benefits
• Identify the available tools to improve existing processes
• Identify a low-level change that can be implemented at the workplace to improve business processes

Unit and Topics

• 1 Introduction – How technologies impacted businesses
• 2 Digital trend of today
• 3 Businesses processes and change management
• 4 Group activities for unit (3)
• 5 Review – current technologies and their potential gaps
• 6 Group activities for unit (5)
• 7 Wrap up and closing