Digital Transformation Foundation

The ITWNET Digital Transformation Certification aims to provide participants with the latest knowledge and capability to aid Digital Transformation Initiatives within their organization.

Emerging digital technologies, combined with changing customer behaviours, needs and expectations, means businesses have to evolve and adapt to remain relevant to their customers, otherwise they will be very likely pushed to the sidelines.

In order to compete with other organizations (particularly those that have grown up with, or fully adapted to the digital present and future,) businesses need to fully embrace digital. Everything from staff ability through to internal processes now need to be digital first.

This two day course (including exam) equips mid-level to senior-level managers with the ability to support an organization’s progress by preparing them to move to a digital business model.  This often results in a radical overhaul of business processes.

The ITWNET Digital Transformation Foundation certification is primarily based on the Innovation Value Institute’s IT Capability Maturity Framework, and the publication ‘Collaborative Business Design:

Improving and innovating the design of IT-driven business services’ (published by IT Governance ), and aims to provide candidates with the knowledge to respond to digital transformation initiatives in order to be a digital-ready professional that may aid organizations in their digital transformation quest.

Outcomes

Upon completion of this training, delegates will be able to explain:

 IT-CMF, Digital Readiness and Digital Transformation

• Recall the IT-CMF basics and critical capabilities for Digital Readiness and Digital Transformation.

• Understand the structure of IT-CMF, specific Digital Readiness capabilities and their inter-relationship, Digital Transformation Frameworks for organizations, their similarities and differences.

Skills Set of a Digital Transformation Leader

• Understand the interpersonal skills set required of a Digital Transformation Leader.

Business Service Design for Digital Transformation

• Recall elements of Business Service Design for Digital Transformation.

• Understand Business Service Design for Digital Transformation

Summary of Outcomes

• Understand the scope of the critical capabilities of an organization’s IT

• Understand the purpose of the critical capabilities

• Understand the purpose of the IT-CMF and fundamentals of organization assessment

• Understand the specific Digital Readiness capabilities and their inter-relation to the IT-CMF

• Understand the relevant professional competencies

• Understand the Business Model Canvas

• Understand the collaboration required between business and IT in designing a service

Audience

This qualification is aimed at individuals who recognize the need for and promote Digital Transformation Initiatives as part of wider change initiatives within their organization.  Some roles which may benefit from this knowledge are: 

• Managers/Consultants working to deliver strategic objectives

• Programme and Project Managers

• Product Managers

• IT and Business professionals at a senior and middle level

• Service Managers

• Enterprise Architect

• Professionals who have an operational, designing and implementing, managing or strategic role with regard to IT services

• Any manager or specialist working in an IT organization that needs to be ready and is immersed in the digital transformation or digital disruption of its organization.

• Professionals situated on the demand side of, or closely related to, the information provisioning in an organization.

• BRM, BA, PPP, ITSM certified professionals ?

• Internal or external service provider (IT based or not): Service managers, contract managers, bid managers, lead architects, requirement-analysts, etc. ?

• Students of business administration, business informatics and service management.