Diploma in Business Administration Skills (Level 2)

The objectives of the OCN NI Level 2 Award, Certificate, Extended Certificate and Diploma in Business Administration Skills qualifications are to enable learners to develop their knowledge and understanding in the areas of business administration including the use of information technology. Learners will also develop occupationally related skills. 

To achieve the OCN NI Level 2 Diploma in Business Administration Skills the learner must successfully complete a total of 41 credits, where at least 12 credits must be taken from the core units.

Individual Units

• Administration Skills within a Medical Environment L2 8 Credits
• Bespoke Software L2 3 Credits
• Business Administration Work Placement L2 3 Credits    
• Career Planning in Administration L2 3 Credits    
• Communication Skills within a Medical Environment L2 3 Credits
• Computerised Accounting Software L2 3 Credits    
• Customer Service and Communication L2 2 Credits    
• Database Software L2 4 Credits    
• Dealing with Petty Cash and Customer Payments L2 3 Credits    
• Decision Making in a Business Environment L2 3 Credits    
• Desktop Publishing L2 4 Credits    
• Email Software Skills L2 3 Credits    
• Handling Diary Systems L2 2 Credits    
• Handling Mail L2 2 Credits    
• Health and Safety in a Working Environment L2 3 Credits    
• Imaging Software Tools L2 4 Credits    
• Improving Assertiveness in a Business Environment L2 2 Credits
• Improving Own Confidence, Health and Personal Presentation in a Business Environment L2 3 Credits    
• Improving Productivity Using IT L2 4 Credits    
• Introduction to Cyber Security L2 2 Credits    
• IT Communication Fundamentals L2 2 Credits    
• IT Software Fundamentals L2 3 Credits    
• IT User Fundamentals L2 3 Credits    
• Legal Audio Processing L2 6 Credits    
• Legal Word Processing L2 10 Credits    
• Making and Receiving Business Calls L2 2 Credits    
• Manage Personal Performance and Development L2 4 Credits    
• Medical Principles for Administrators L2 9 Credits    
• Medical Terminology L2 6 Credits    
• Medical Word Processing    L2 6 Credits    
• Mental Health, Well-being and Building Resilience L2 3 Credits    
• Oral Presentation Skills in a Business Environment L2 3 Credits
• Organising Business Meetings L2    3 Credits    
• Organising Business Travel and Accommodation L2    2 Credits    
• Presentation Software L2 2 Credits    
• Problem Solving Skills in Business Administration L2 3 Credits    
• Producing Medical Documents from Recorded Speech L2 5 Credits    
• Project Management L2 3 Credits    
• Project Management Software L2 4 Credits    
• Proofreading Legal and Business Documents L2 2 Credits    
• Quality Standards and Systems for Business L2 2 Credits    
• Remote Working for Business L2 3 Credits    
• Reviewing and Developing Office Procedures L2 3 Credits    
• Specialist Software L2 3 Credits    
• Spreadsheet Software L2    4 Credits    
• Supporting Business Meetings L2 3 Credits    
• Teamwork in Administration L2 3 Credits    
• Time Management in a Business Environment L2 3 Credits    
• Understanding Employment Legislation, Contracts and Pay    L2 2 Credits    
• Understanding Equal Opportunities in the Workplace L2 3 Credits    
• Understanding the Role of an Administrator L2 3 Credits    
• Use Digital Imaging and Printing Tools L2 4 Credits    
• Using Databases in a Legal Environment L2 3 Credits    
• Using Office Equipment L2 4 Credits    
• Using Social Media to Market Products and Services L2 2 Credits    
• Using Spreadsheets in a Legal Environment L2 3 Credits    
• Using the Internet L2 4 Credits    
• Welcoming and Receiving Visitors to the Workplace L2 2 Credits    
• Word Processing Software L2 4 Credits    
• Working in a Legal Environment L2 12 Credits    
• Working in the National Health Service L2 5 Credits    
• Written Business Communications L2 3 Credits