Diploma In IT Technical Support

This programme prepares you to work in a range of entry-level support roles in an organisation, which may include employment in roles such as computer technician, service desk or technical support, or provide a pathway to further IT related study.??

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support.

They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

Domestic Student Entry Requirements:

• Completed application form

• Minimum Age: Students must turn 17 within their first year of study at Whitecliffe

• 42 credits at NCEA Level 3 including:

• 14 credits in Digital Technologies or Computing AND

• 10 credits in Maths AND

• 10 credits in English at NCEA Level 2 or above

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• If you do not have the above, you must have one of the following:

• 50% pass in online assessment

• Certificate in IT Essentials

• Certificate in Information Technology

• Other appropriate NCEA Level 3 or higher qualification or experience as determined by academic staff