The New Zealand Diploma in IT Technical Support (Level 5) is designed to help learners gain a working knowledge and basic understanding of IT systems and networking concepts.
DurationThe New Zealand Diploma in IT Technical Support (Level 5) is designed to help learners gain a working knowledge and basic understanding of IT systems and networking concepts.
The New Zealand Diploma in IT Technical Support is perfect for anyone wanting to start in an entry-level IT role. Graduates of the New Zealand Diploma in IT Technical Support will have an awareness of the IT environment, appreciate the needs of users, and will be able to provide IT technical support.
Since 2004, Techtorium (with the help of our industry partners) has inspired kiwis to join the ICT industry, and for this reason, we have gained the Category 1 Provider status in recognition of our successful course completions.
Our new open-plan floor layout allows our students to grow in a modern and ‘free’ learning environment that promotes critical thinking for advanced learning. What’s more, each of our students are carefully monitored by our industry trainers to ensure consistent learning outcomes across the level as well as leading those student into appropriate roles in the industry.
Our team of Industry Pathways Managers are the students “walking CV’s” and are working closely with some of New Zealand’s most innovative IT companies to ensure Techtorium students are first in cue for entry-level roles.
This ICT qualification will provide you with essential skills for a career in the ICT industry and also provides automatic entry into UCOL’s Bachelor of ICT degree and the NZ Diploma in IT Technical Support.
Whitecliffe's Bachelor of Applied Information Technology programme is accredited by the IT industry. The degree is endorsed by IT professionals New Zealand and is part of the Seoul Accord, meaning graduates will have an internationally recognised qualification.
The IT industry may be constantly evolving, but one thing is certain - it is definitely here to stay - and this programme will enable you to gain knowledge of the industry.
Every organisation needs technical support workers to keep their business humming – and in New Zealand they’re in short supply. Learn to install I.T hardware and systems software, and build your operational knowledge of networking, database administration and I.T service management.
Graduates of this programme will attain a broad understanding of the core concepts and practical skills in IT and will prepare them with all necessary skills for employment in roles of Computer Technician, Service Desk or Technical Assistant and create a pathway for future qualifications.
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