Diploma of Hospitality Management

The SIT50416 Diploma of Hospitality Management qualification allows a successful graduate of hospitality training to be competent as a manager in any functional hospitality area.

This course enables an individual to possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their work and the work of their team.

To undertake this qualification, participants must have:

• Satisfactorily completed a minimum of Year 10 or equivalent and or relevant industry / vocational education and training.

• Currently employed or would like to work within the hospitality industry.

Alternatively, Axial’s Hospitality Courses in Brisbane also offers Certificate II in Hospitality Training Australia Brisbane.

Outcomes from a Diploma of Hospitality Management

As a more in-depth version of hospitality certificate courses, this program prepares you to work as a departmental or small business manager in any hospitality industry sector.

Restaurants, hotels, motels, catering companies, clubs, bars, cafés, and coffee shops are just some of the places where people work. Multiskilling and specialising in lodging services, culinary, food and beverage, and gaming are possible with this qualification.

Hotel Manager

A Hotel Manager is in charge of supervising and regulating hotel and motel operations. Hotel managers are in charge of a hotel's day-to-day operations and its employees. As a result, they are frequently in order of the hotel's financial management.

Customer service and problem-solving skills are essential for hotel managers. Hotel managers frequently work late into the evenings, on weekends and holidays.

Restaurant Manager

Restaurant managers are in charge of overseeing the smooth operation and profitability of their establishments and managing their staff. They handle customer service issues and guarantee that the cuisine is excellent.

Restaurant managers are also responsible for routine customer service activities such as addressing customer inquiries and complaints, taking bookings, and welcoming and counselling guests, in addition to hiring, training, and overseeing restaurant personnel.

The restaurant manager will also ensure that all licensing, hygiene, and health and safety laws and regulations are followed