Diploma Of Information Technology

ICT50220 – Diploma of Information Technology reflects the role of individuals in a variety of information and communications technology (ICT) roles who have established specialised skills in a technical ICT function.

Individuals in these roles carry out moderately complex tasks in specialist fields, working independently, as part of a team or leading deliverables with others.

They may apply their skills across a wide range of industries, business functions and departments or as a business owner (sole trader/contractor).

Entry Requirements

• Successful completion of Australian Year 12 or Australian equivalent is mandatory.
• Students must be 18 years old and above.

Domestic RPL Candidates:

Prior to commencing the RPL process, domestic RPL candidates are required to have relevant work experiences and/or any other evidence to match with the training package requirements.

English Requirement:

A minimum of IELTS 5.5 or equivalent is required. For more information regarding the commonly acceptable types of English language proficiency evidence, along with the verification methods

Pre-Requisites/Co-Requisites

• There are no prerequisites for this qualification.

Related Occupations

• IT Office Manager

• General Application Support Officer

Completion of a REACH qualification does not guarantee an employment outcome.

Qualification Issued

Once the units of competency required in the training package for this qualification have been successfully completed, the student will be issued with a Diploma of Information Technology (ICT50220) and an academic transcript of all completed units within 30 calendar days.

Students who successfully complete individual units of competency within the qualification, but not the qualification in its entirety will be eligible to receive a Statement of Attainment.

This document contains a record of all completed units and will be available to students by the end of their course. Reach Community College does not guarantee:

• a successful education assessment outcome for the student or intending student; or

• completion of a Reach Community College qualification will lead to an employment outcome; or

• a learner will successfully complete a training product on its scope of registration; or

• a training product can be completed in a manner which does not meet the requirements of the Standards for Registered Training Organisations (RTOs) 2015.

Core Units 

• BSBCRT512    Originate and develop concepts

• BSBXCS402    Promote workplace cyber security awareness and best practices

• BSBXTW401    Lead and facilitate a team

• ICTICT517    Match ICT needs with the strategic direction of the organisation

• ICTICT532    Apply IP, ethics and privacy policies in ICT environments

• ICTSAS527    Manage client problems

Elective Units 

• BSBLDR522    Manage people performance

• BSBWHS521    Ensure a safe workplace for a work area

• ICTICT618    Manage IP, ethics, and privacy in ICT environments

• ICTNWK539    Design and implement integrated server solutions

• ICTNWK540    Design, build, and test network servers

• ICTNWK542    Install, operate and troubleshoot medium enterprise routers

• ICTNWK543    Install, operate and troubleshoot medium enterprise switches

• ICTPMG505    Manage ICT projects

• ICTPRG549    Apply intermediate object-oriented language skills

• ICTSAS506    Update ICT System Operational Procedures

• ICTSAS524    Develop, implement and evaluate an incident response plan

• ICTDBS506    Design databases

• ICTWEB441    Produce basic client-side script

• ICTWEB513    Build dynamic websites

• Description of licensing requirements    Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the ICT Information Communication Services Training Package Companion Volume Implementation Guide or the relevant regulator for specific guidance on requirements. No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Note

Students MUST have the following IT equipment prior to enrolling with Reach and will require a suitable study space for self-study, assessment activities or to participate in online classes.

Hardware Requirements:

• Desktop or laptop with the following recommended System Requirements:

  • Windows 7 (2009) or higher

  • Apple Macintosh OS X version 10.6 (Snow Leopard) or higher

• A webcam, e.g. built-in to a laptop or a USB webcam.

• Audio input and output suitable for video conferencing or online classes.

• A headset or earbuds with a microphone is recommended. Speakers and a microphone can be acceptable but need to be tested to check they do not introduce echo into a video conference or online classes.

• Photo/scan – a camera, e.g. on a mobile phone, can be required to scan and submit handwritten materials.

Software Requirements:

• A web browser such as Internet Explorer, Firefox, Google Chrome, or Safari (Please note that Apple users will be required to install Google Chrome in order to use Microsoft Teams) that will allow students to:

  • Stream videos from YouTube-style sites (a student must be aware of his/her internet usage limits and costs);

  • Run word processing software such as Microsoft Teams, Word and PowerPoint;

  • Participate in virtual classrooms or online live streaming webinars (e.g., Microsoft Teams or Zoom). (for classes delivered online or via live-streaming webinar).

• Reach will provide students with access to Reach’s Microsoft Office 365 software (i.e., Microsoft Teams, Word, Excel, and PowerPoint), however:

  • Students may require administration rights to their computer in order to install additional software.

  • Students are strongly advised to install a suitable anti-virus program to protect their work.

Internet Requirements:

• A reliable, high-speed broadband internet connection, with sufficient upload and download capacity. A Wi-Fi or mobile connection can be acceptable if it is adequately stable to perform well in a video conference or online classes;

• Students will have access to Reach’s wireless connection during campus operating hours of 6:00am to 9:00pm Mon – Sat;

• Community internet and computer access:

  • Public libraries offer free access to computers and the internet, although students may require a membership card or be required to pay a small charge. Students may need to book ahead if they wish to use library services. Students will also have access to printing and photocopying services on a pay per page basis. Most libraries also provide wireless hotspots and recharging stations at no cost for students using their own devices.

Other Information:

Reach encourages students to acquire the following skills and knowledge related to operating and maintaining an efficient online study environment:

• Know how to install, use, and keep their computer’s internet browser and other software up to date (e.g. installing security updates)

• Be proficient in connecting their laptop and/or mobile device to wireless networks either at Reach’s campus, your local library, or other locations

• Ability to use a web camera and headset/microphone

• Know how to use cloud storage (e.g. through Office 365 OneDrive)

• Ability to use Microsoft Word and other related software packages.

It Students

Students studying IT courses will have access to the Computer Lab during campus operating hours of 6:00am to 9:00pm Mon – Sat to complete assessments.

Learning Resources

The following learning resources will be available to ensure learners are able to obtain and absorb the required skills and knowledge required prior to assessment:

Students are provided access to face to face training sessions including software programs and all other
resources required to complete the qualification in class.

Reach Community College also uses a range of training and assessment materials developed in-house with academic writers which includes a suite of Trainer & Assessor Guides as well as Student Guides, and case studies.

Students are guided to where they can download relevant policies, procedures and documents relevant to the unit. Staff and students will have access to:

• Learning and Assessment resources (e.g., learner’s workbook, learning material, additional reading, etc)
• Sufficient tables and chairs for all students
• Current version of the ICT Training Package
• Printer and scanner.
• Microsoft Office 365 software – Outlook, Word, Excel, PowerPoint and OneDrive
• Computer (Ram 16 gb recommended 8gb minimum/ 256 gb hard drive min, Processor i3 or higher)
• Oracle vitrual box
• MS server 2016
• Eclipse latest
• Cisco Packet tracer 7.1 or higher
• Xampp
• sublime text or notepad ++
• Library resources