This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps
DurationThis course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365.
You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lectures as well as hands-on labs.
At LGIT Smart Solutions we make meaning through delivering quality learning experiences that uplift and build profitable businesses and communities. Since 2000 we have earned our stripes as a Microsoft Silver Learning Partner and Microsoft Corporate Social Responsibility Award Winner.
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