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This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings.
This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps
This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools. This course is suitable for IT personnel who are just beginning to work with Azure.
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