In our Negotiating Skills short course you will learn how to develop skills to effectively negotiate within a business setting.
DurationCourse Outline
Lesson 1: Establishing your terms of agreement
Understanding negotiation objectives
Identifying objectives
Determining variables
Understanding and establishing your requirements
Establishing requirements
Working with a negotiation team
Lesson 2: Researching the other Party
Information gathering
Gathering information about the company
Gathering information about participants
Estimation of the other party’s requirements
Estimating requirements
Lesson 3: Preparing for an Agreement
Planning for an agreement
Establishing bartering boundaries
Formulating a plan
The negotiation environment
Choosing a location
Determining the who and what logistics
Lesson 4: Conducting a Negotiation
Understanding the negotiation process
Identifying the steps in the negotiation process
Using guidelines in a negotiation
Communicating during a negotiation
Communicating effectively during a negotiation
Identifying and overcoming communication barriers
Using questions in a negotiation
Challenging negotiation situations
Identifying negotiation styles
Handling challenging negotiation situations
Lesson 5: Advanced Negotiating Tactics
Control in negotiations
Gaining control in a negotiation
Identifying the types of questions
Negotiation tactics
Responding to various tactics
Negotiation ethics
Understanding legal considerations
Handling unethical tactics
Responding to an unethical act
Learning Outcomes
Understanding and identify negotiation objectives
Establish your terms of agreement
Gather information regarding the company and participants
Estimate the requirements
Plan for an agreement ensuring that you have established boundaries, formulated a plan, created a negotiation environment.
Conduct the negotiation to achieve an outcome
Control the negotiations
Negotiation tactics and ethics
Understanding legal considerations
Responding to an unethical act
Forsythes Training is a nationally accredited innovative training leader offering specialised training solutions to businesses throughout Australia. Nationally Recognised Qualifications, Short Courses, Desktop Applications training in Adobe and Microsoft.
Forsythes Training is an RTO 40737 and is currently on NSW Department of Education & Communities - Approved Provider List.
Forsythes Training offers dedicated training to corporate clients across a variety of industries including:
We offer the following specialised training services:
Poor sales negotiating may be costing you as much as 50% of your net profit? Economic uncertainty has taught customers to push hard on price and terms, and even relatively receptive buyers use aggressive negotiation techniques.
Sometimes it's important to do things in-house and have your training tuned to your needs.
Sales Success Skills course is offered by Stride Group. Our facilitation training courses in Melbourne are designed to help teams and organisations identify, understand and address communications issues.
The Negotiating Skills short course explores a variety of proven techniques that you can use in your negotiations with others. It equips you with practical tools for managing negotiations and achieving win/win solutions.
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