Effective Communication And Interpersonal Skills

Communication and interpersonal effectiveness ultimately ensures the success of every professional in a corporate environment. By attending this 2-days training, participants will be able to sharpen their interpersonal and communication competencies when dealing with others at the workplace.

They will become interpersonally receptive and sensitive towards others and maximize their interactions with both internal and external parties.

What Will I Learn From This Course?

• Understand the importance of effective interpersonal skills at workplace
• Sharpen their current interpersonal skills when dealing with others during face-to-face encounters
• Learn various personality types and suit one’s communication strategy with them so as to maximise the outcomes
• Enhance their interpersonal interactions with individuals, small groups and even customers
• Carry out a self-assessment on their current interpersonal effectiveness and propose ways to enhance them