Effective Communication

by ALS Training Claim Listing

It has been said that the true meaning of a message is the way it is received and understood.  This suggests that the responsibility for effective communication lies with the person sending it.  This course explores the skills and methods required to be an effective communicator, improving your busi

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img Duration

1 Day

Course Details

Effective Communication

Course aim 

It has been said that the true meaning of a message is the way it is received and understood.  This suggests that the responsibility for effective communication lies with the person sending it.  This course explores the skills and methods required to be an effective communicator, improving your business performance.

Course overview

Key elements of the communication process

  • Exploring different methods of communication:
    - Face to face / Written / Over the phone

  • The essentials of communication:
    - Questioning / Listening skills / Building rapport

  • Barriers to communication and how to overcome them

  • Cardiff Branch

    Ocean Park House, East Tyndall Street, Cardiff

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