It has been said that the true meaning of a message is the way it is received and understood. This suggests that the responsibility for effective communication lies with the person sending it. This course explores the skills and methods required to be an effective communicator, improving your busi
DurationEffective Communication
Course aim
It has been said that the true meaning of a message is the way it is received and understood. This suggests that the responsibility for effective communication lies with the person sending it. This course explores the skills and methods required to be an effective communicator, improving your business performance.
Course overview
Key elements of the communication process
Exploring different methods of communication:
- Face to face / Written / Over the phone
The essentials of communication:
- Questioning / Listening skills / Building rapport
Barriers to communication and how to overcome them
ALS became a partner of ACT Training in January 2017, and joined the Cardiff and Vale College (CAVC) Group.
We are really excited to join forces with ACT and the wider CAVC network, as together we are resilient and can retain the capacity to continue to invest, develop provision, deliver more and increase opportunities to best support individuals, communities and employers across the region. We continue to operate under the ALS brand, identity and management structure.
ACT have been a member of the Cardiff and Vale College (CAVC) Group since 2016, a partnership that created the country’s largest work-based learning provider and a skills powerhouse for the Cardiff Capital Region, for Wales and beyond.
The addition of ALS further increases capacity for apprenticeships, traineeships, professional qualifications and accredited training; strengthening the Group’s ability to effectively meet the growing skills requirements of employers throughout the region.
This course aims to help improve written communication and allow delegates to express themselves with greater clarity and brevity.
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