Effective Communication

Course Introduction

Effective Communication is a 1-day course in essential skills communication and social interaction which are required to a business success. This event is planned to develop an individuals capability in delivering positive and influential communications in both the written and verbal form.

Effective Communication

Communication is not only a way of passing information from one entity to another but it's also about understanding the feelings and intentions behind the information. Effective communication is a two-way street where the message that is sent should be meaningful enough to be understood by the other party, and the receiver should also be capable enough to understand the message.

More than just the letters and words, effective communication comprises a set of abilities that combines nonverbal communication, engaged listening, managing stress at the moment, the ability to communicate assertively, and the capacity to recognize and understand your own emotions and those of the person you’re communicating with.

Prerequisites

There are no prerequisites for this course.

Target Audience

This course is open for any individual and is perfect for anyone who wish to improve one’s communications skills.

Delegates Will Learn How To

• Explaining the process of communication in detail

• Using advanced questioning methods

• Managing self reactions and behaviours

• Determining practical communications skills for organisational success

• Showing critical rapport building skills

• Modifing self body language to support one’s message

• Utilising active listening skills

• Rise levels of assertion in both the spoken form and the written form

• Power of words usage in a positive way

• Creating the right impression for the first time

• Recognising responses and movements in others