In this classroom-based, hands-on course, participants learn and practice the techniques and models of effective communications using real-world situations in a safe training environment.
DurationIn what situations do you find it most difficult to communicate? Is it when giving feedback, critiquing others, or dealing with a lack of performance issue? How about when you think your manager or supervisor is wrong?
In this classroom-based, hands-on course, participants learn and practice the techniques and models of effective communications using real-world situations in a safe training environment.
During training each participant will also take self-assessments to identify their strengths, weaknesses, and specific social style (Driving, Expressive, Amiable, or Analytical). Additional topics include: Active and Reflective Listening, Feedback, Team Communications, when to use technology to communicate, and the importance of face-to-face conversations.
Course Outline:
Quality Support Group is a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements to our clients.
QSG’s consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
Business Writing: Digital Communication course is offered by Zoe Training and Consulting.Upon completion of this program, participants will be able to: Using Email Effectively & Strategically
Well-written audit reports can be the difference between an audit group that is perceived as adding value and one that merely exists as required compliance.
This course introduces students to the fundamentals of business ethics. Students learn about the decision-making process to solve ethical dilemmas, understanding barriers and consequences when making ethical decisions, and the process for blowing the whistle when unethical situations arise
E.D.P. School offers high quality ESL classes in Brooklyn, New York. If you are looking to learn or further improve your fluency in basic English, be sure to check out our English as a Second Language certificate program.
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more. This course may earn a Credly Badge
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