This module is essential for everyone who wants to improve their communication, understand the barriers to good communication and learn how to overcome them.
Effective Communication
Course description
This module is essential for everyone who wants to improve their communication, understand the barriers to good communication and learn how to overcome them.
With a specific focus on the additional challenges raised when communicating virtually, this module will help delegates build effective communication channels with everyone around them. Delegates will take away tips and tools for giving feedback to their team members, colleagues and even their manager
Course agenda
The communication process and barriers to communication
Verbal and non-verbal communication
Questioning techniques
Active listening
Giving and receiving feedback
Learner Objectives
By the end of the session, participants will be able to:
Understand the communication process and the barriers that can hinder communication.
Recognise non-verbal communication and ensure they use appropriate body language and facial expressions themselves. Recognise effective words and phrases to use or avoid.
Know how to use effective questioning techniques in a variety of scenarios
Listen actively and empathetically
Provide ROBUST feedback in a variety of situations, to assist stakeholders in improving and developing their performance and behaviours
About us
HR Consultancy at its best
People are at the heart of every organisation – that’s as true in our business as it is in yours. Which is why HR Consulting requires such focus.
We understand that every business, like every person, is different. As an expert HR Consultancy we take the time to listen, learn and understand the way you work, getting to know the unique opportunities and the challenges you and your teams face.
We then work in close partnership with you to deliver bespoke HR services that help your people, and your business, to thrive and grow.
Our team offers a full range of HR services, including regular day-to-day support, strategic consultancy, one-off project work, and a rapid response service for those challenging times when urgent support is required.
Our people are CIPD qualified specialists who work with companies like yours across London and The South East. Since 2004, they have been the key to the success of our business – and we’d love them to be instrumental in yours.
Without ‘good’ communication we can’t function on any level within Health and Social Care. Communication is the key skill, without it we cannot unlock the door to the knowledge, understanding and skills need to work with our team and with our clients.
Our communications training offer is comprehensive, and delivery can be tailored to your individual goals. To arrange an informal discussion about your potential requirements, please drop us a line.
This course gets you back in the room and owning your voice so you can master public speaking, contribute more in meetings and influence discussions.
Fundamentals of Communication provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace, thereby improving productivity and mutual understanding.
SPTTC works as a consultant, project manager, enabler, with partners in the UK,USA, PAK and beyond to identify, develop and deploy quality, innovative, proven materials for training, learning and assessment.
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