This Effective Communication Skills training course is aimed at helping delegates communicate more effectively with clients and colleagues. This induction and management training course will explore methods of building rapport and how to develop effective relationships.
DurationEffective Communication Skills
It is widely accepted that effective communication skills are important in ensuring that patients receive the highest quality of care.
This Effective Communication Skills training course is aimed at helping delegates communicate more effectively with clients and colleagues. This induction and management training course will explore methods of building rapport and how to develop effective relationships.
Course Summary
The syllabus covers such topics as:
Types of interpersonal communication
Communicating complex messages
The communication cycle
Listening, body language, assertion and empathy
Checking our understanding
Communication and culture
Communicating about difficult issues
Communicating change
Using questions effectively
Case studies of effective use of communication
We understand that your reputation is built on the quality of your staff and training will ultimately play a fundamental part in their approach to caring for others. We offer over 80 training courses across mental health, clinical, childcare and induction and management; all of which can be tailored to your organisational needs.
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This course will provide delegates with the essential skills to communicate more effectively, helping express your message with clarity and confidence.
This 1 Day Course explores the essential communication skills and techniques, including assertiveness training, required by all managers. Through examining the components of communication, delegates learn how to conduct team briefs, counsel others, provide feedback and how to successfully manage th...
Delegates will practise communicating in all four styles in order to gain a greater understanding of how to flex their own style to get the desired outcome from clients and colleagues.
We deliver courses to specialist teams, including PhD and postdoctoral researchers, to develop your skills, competence and confidence.
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