Effective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together.
Effective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together. Interpersonal Communication Skills are vital for relating to others in both the social & work setting. Effective communication is a ‘life-skill’ upon which sound relationships are established.
Workshop Outline
Understanding the key elements of the communication process
Ways & means by which we commonly communicate
The benefits of effective communication
Things that get in the way
The power of body language – it’s impact & usage
The 5 key dimensions of effective communication
The 5 key communication skills
Active listening
Questioning
Paraphrasing/summarising
Assertiveness
Feedback
Raising delicate issues (Full day option only)
Requesting a change in behaviour (Full day option only)
Giving & receiving feedback (Full day option only)
Established in 2000, we are locally owned & operated working in Dunedin, regionally, nationally & internationally. Our primary emphasis is personal, team & leadership development.
We specialise in personal & professional development consulting, coaching, training & facilitation for the not for profit, educational & corporate sectors. As a team of highly skilled & motivated consultants, facilitators, coaches & trainers, we are passionate about “people”.
The right message at the right time can move mountains. A well-considered and targeted communications plan will help you get stakeholders and customers on board, and make your content work for you.
CV Building and Interview Preparation Coaching course, designed to empower individuals with the skills and knowledge needed to excel in the competitive job market.
Meetings play an important role in business today. We often are required to participate in those meetings both as leader and contributor
Whether you are starting out in your career or have reached a point where you could use a reboot, the methodology of the Effective Communications and Human Relations online course can provide the mindset and the skillset to achieve better and different results.
A major goal of this course is to help you understand the impact your communication skills have on other people.
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