Effective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together.
DurationEffective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together. Interpersonal Communication Skills are vital for relating to others in both the social & work setting. Effective communication is a ‘life-skill’ upon which sound relationships are established.
Workshop Outline
Understanding the key elements of the communication process
Ways & means by which we commonly communicate
The benefits of effective communication
Things that get in the way
The power of body language – it’s impact & usage
The 5 key dimensions of effective communication
The 5 key communication skills
Active listening
Questioning
Paraphrasing/summarising
Assertiveness
Feedback
Raising delicate issues (Full day option only)
Requesting a change in behaviour (Full day option only)
Giving & receiving feedback (Full day option only)
Established in 2000, we are locally owned & operated working in Dunedin, regionally, nationally & internationally. Our primary emphasis is personal, team & leadership development.
We specialise in personal & professional development consulting, coaching, training & facilitation for the not for profit, educational & corporate sectors. As a team of highly skilled & motivated consultants, facilitators, coaches & trainers, we are passionate about “people”.
People communicate in an individual ways, yet we seem to expect others to communicate the same way as us! DiSC is very practical way of understanding your own communication style and its strengths and weaknesses.
This qualification provides a professional development opportunity for a communications professional who wants to specialise in local government working at a higher level.
This course teaches you how to assure the effectiveness of any type of business writing, whetherit's reports, proposals and even emails, and ensures these documents are written using the correct sentence structure, grammar and formatting.
A major goal of this course is to help you understand the impact your communication skills have on other people.
You know stuff. You're experienced. You've trained in your field. You might even be an expert. But has anyone ever actually taught you how to express what you know in writing? Most of us never get that.
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