Effective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together.
DurationEffective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together. Interpersonal Communication Skills are vital for relating to others in both the social & work setting. Effective communication is a ‘life-skill’ upon which sound relationships are established.
Workshop Outline
Understanding the key elements of the communication process
Ways & means by which we commonly communicate
The benefits of effective communication
Things that get in the way
The power of body language – it’s impact & usage
The 5 key dimensions of effective communication
The 5 key communication skills
Active listening
Questioning
Paraphrasing/summarising
Assertiveness
Feedback
Raising delicate issues (Full day option only)
Requesting a change in behaviour (Full day option only)
Giving & receiving feedback (Full day option only)
Established in 2000, we are locally owned & operated working in Dunedin, regionally, nationally & internationally. Our primary emphasis is personal, team & leadership development.
We specialise in personal & professional development consulting, coaching, training & facilitation for the not for profit, educational & corporate sectors. As a team of highly skilled & motivated consultants, facilitators, coaches & trainers, we are passionate about “people”.
One of the keys for success in business today is the ability to communicate effectively, both orally and in writing.
You know stuff. You're experienced. You've trained in your field. You might even be an expert. But has anyone ever actually taught you how to express what you know in writing? Most of us never get that.
Courageous conversations are those difficult conversations every manager or team leader needs to have with staff or project team members when they are not performing at an acceptable level.
Ethical behaviour is centred on various principles of moral conduct. These principles can be encapsulated in the values of honesty, integrity, respect, confidentiality and professional responsibility.
Developing strong personal relationships within the team and with key stakeholders tears down barriers to progress to enable a fast paced work environment. Communicating issues in a respectful and professional manner leads to a deeper understanding
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