This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.
DurationWho Is This Course For?
This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.
Benefits
At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.
Course Syllabus
Communication Styles
Communication styles model
Identifying preferred styles
Adapting a style as required
Successful Communication Essentials
3 P's: Professional, Polite, Positive
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator
Unspoken Communication
Active listening
Body language, tone
Building rapport
Positive Image
Meetings: making an impact
Dealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately
Personal Excellence
Assertiveness
Persuasion skills
We seek to provide an unrivalled value and quality service, enabled by our unique business model. We are excited to announce that we have resumed face-to-face training both on our public schedule and onsite.
We're here to help - from Managing Teams Remotely, using Microsoft Excel for informed financial decisions, presentation skills for a winning sales pitch, to leadership & development programmes.
The professionalism and performance of our people is fundamental to us. Our company culture brings together individuals that cooperate through trust. Bureaucracy and micro-management are kept to a minimum. No photocopiers exist and only essential paper documents are retained.
Our working relationships are typified by their openness and the common goal to achieve the best performance in our industry, both personally and organisationally. The team enjoys a high level of decision making authority, allowing flexibility and creativity.
By working with individuals that have the passion and integrity to deliver, the management team is freed from policing and able to focus on continuous improvement. Feedback to drive quality development is continuously applied from a 100% client satisfaction sampling system.
We have a commitment to offer high quality training solutions and courses tailored to employer needs.
our team will work with you to understand your specific and unique training requirements.
Meetings happen daily, which means minutes happen daily. Minute taking is a high level, attention to detail task that often has high-value stakes.
This workshop is for anyone who needs to write reports. Even if you write fixed reports based on templates, you will still benefit from this workshop. This workshop will provide insights on both the design and execution of reports.
This two-day course will provide you and your team with a range of skills and behaviours that will allow you to communicate clearly and effectively.
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