This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace.
DurationWho Is This Course For?
This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.
Benefits
At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.
Course Syllabus
Communication Styles
Communication styles model
Identifying preferred styles
Adapting a style as required
Successful Communication Essentials
3 P's: Professional, Polite, Positive
Identifying and overcoming barriers to communication
Characteristics of an excellent communicator
Unspoken Communication
Active listening
Body language, tone
Building rapport
Positive Image
Meetings: making an impact
Dealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately
Personal Excellence
Assertiveness
Persuasion skills
We seek to provide an unrivalled value and quality service, enabled by our unique business model. We are excited to announce that we have resumed face-to-face training both on our public schedule and onsite.
We're here to help - from Managing Teams Remotely, using Microsoft Excel for informed financial decisions, presentation skills for a winning sales pitch, to leadership & development programmes.
The professionalism and performance of our people is fundamental to us. Our company culture brings together individuals that cooperate through trust. Bureaucracy and micro-management are kept to a minimum. No photocopiers exist and only essential paper documents are retained.
Our working relationships are typified by their openness and the common goal to achieve the best performance in our industry, both personally and organisationally. The team enjoys a high level of decision making authority, allowing flexibility and creativity.
By working with individuals that have the passion and integrity to deliver, the management team is freed from policing and able to focus on continuous improvement. Feedback to drive quality development is continuously applied from a 100% client satisfaction sampling system.
When teams and individuals communicate effectively, everything….works. Reduce barriers and increase trust and resilience by building staff confidence in face-to-face communication.
This course will benefit both you and your organisation by learning how to capture the critical detail from meetings, and disseminating clear action points to the right people.
Effective Report Writing Course Is Offered By Activity Group
It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
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