ECITB Becoming an Effective Communicator provides supervisors with key communication and management skills.
ECITB Becoming an Effective Communicator
ECITB Becoming an Effective Communicator provides supervisors with key communication and management skills.
The course is part of the supervisor training programmes which have been developed by ECITB.
Course Objectives
Delegates completing an ECITB Becoming an Effective Communicator training course will be able to;
Identify the challenges and responsibilities of a supervisor when managing performance
Understand how to identify acceptable and unacceptable behaviours within a team
Demonstrate a range of tools available to the supervisor when managing difficult situations
Understand how to plan and conduct effective toolbox talks
Course Content
An ECITB Becoming An Effective Communicator training course includes;
Session 1: Performance Management - Outcomes
Understand the supervisors’ role in identifying performance issues within the team
Know how to evaluate an individual and team performance and behaviours
Discuss the boundaries of responsibility for the supervisor when dealing with performance issues
Describe how to meet the needs and expectations of the organisation
Identify acceptable supervisor behaviours
Discuss the need and implications of detachment
Understand the options and how to select and apply the best course of action to address performance issues with an individual
Know how to determine an action plan and when to seek help from managers
About Us
We Are Transforming The Way Training Is Delivered
At AIS Survivex we are passionately focused on allowing people to fulfil their potential, be better prepared and more confident in their job role to maximise their career opportunities. Ultimately we want to make the energy industry as a whole safer, smarter and more efficient through better training.
Whether you are starting your management career or you are a Senior Manager looking to progress your career further, CMI have a wealth of tools, information and advice available to support you.
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