By recognising their own conflict handling styles and contrasting these with others, participants will learn practical skills which they can apply in a strategic and timely manner to their work and personal lives.
DurationIn this workshop, participants will discover the underlying causes of conflict and the role of communication in resolving these. By recognising their own conflict handling styles and contrasting these with others, participants will learn practical skills which they can apply in a strategic and timely manner to their work and personal lives.
Who Is It For?
Individuals seeking to improve their conflict resolution skills and communication skills when dealing with internal as well as external stakeholders
Learning Outcomes:
At AcademyGlobal, we build capability by designing and delivering engaging and rewarding learning experiences that instil confidence, expertise and knowledge.
Through our alliances with professional bodies, universities and government agencies, we combine academic rigour with intensive face to face and virtual workshop facilitation, online eLearning and professional development events.
Established in 2004 and now with offices across Australia, New Zealand and South East Asia, we are a leading provider of training and professional development for public sector and private sector organisations.
Our faculty have held senior management roles in commercial and government organisations, with deep expertise in strategy, leadership, finance, procurement and contract management, project management, negotiation and risk management.
AcademyGlobal serves a wide range of clients across commercial, government and not for profit sectors. Our industry segments include banking and financial services, infrastructure, agriculture, telecommunications, consumer electronics, logistics, property, manufacturing, pharmaceutical and health.
This Conflict Management training presented by the team at Aptitude Management provides powerful techniques for leaders to handle workplace conflict, and build common ground (between staff members) to facilitate a better work team culture.
The Conflict Management course will help you understand the nature and causes of workplace conflict, and teach you the skills to identify and manage conflict and dispute before it escalates.
This course will give participants a six-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.
In this interactive and engaging workshop, our facilitators will ensure participants gain a deeper understanding of the causes of communication breakdowns and interpersonal conflict.
Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.
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