Effective Credit Control Skills Training Course

by Ripley Training Ltd Claim Listing

Being able to properly manage a company’s cash flow is a vital skill, and good credit control can make the difference between the success and failure of a business.

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Ripley Training Ltd Logo

img Duration

1 Day

Course Details

Being able to properly manage a company’s cash flow is a vital skill, and good credit control can make the difference between the success and failure of a business.

This interactive workshop is designed to help you take a proactive approach towards credit control to enable you to drive your business forward with confidence.

 

Objectives:

Some of the topics that will be covered during the workshop are:

  • Practical and legal risk management
  • The psychology of the debt-chasing procedure
  • Organisational and management strategies for collecting outstanding monies
  • Communication skills, including guidance on letter-writing and telephone negotiation skills
  • Influencing skills – dealing with difficult situations and common excuses
  • Effectively using and knowing when to take legal action
  • Leeds Branch

    Knaresborough Technology Park Manse Lane North Yorkshire, Leeds

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