This workshop empowers you to understand the three different types of feedback you should be giving, and strategies for delivering them effectively.
DurationOur one-day Giving Effective Feedback program examines feedback beyond routine performance appraisals. This workshop empowers you to understand the three different types of feedback you should be giving, and strategies for delivering them effectively.
We shift participants from viewing feedback as evaluation to understanding and practising feedback as regular appreciation, thoughtful coaching, and data-driven evaluation. The result is less, ‘performance management’ and higher functioning teams.
This workshop will enable your team or organisation to:
Understand the different types and purposes of feedback, beyond formal performance reviews.
Use a structured process to prepare for feedback and coaching conversations.
Respond constructively in the face of strong emotions like anger, frustration or disappointment, or when the other person shuts down.
Learn to conduct feedback conversations that they look forward to because they are constructive, productive conversations that benefit everyone involved.
One of the outstanding things about CMA is how the consultants passionately believe in what they are training. Our people have emerged with greater levels of interpersonal skills and just as importantly were genuinely inspired. We now feel confident the training will really assist us to build a performance and appreciation culture at Queensland Transport.
Delivered onsite or at an external facility of your choice, our in-house workshops are ideal for teams or groups of employees who share a common learning goal. Through our consultative approach, we meet our clients’ unique needs by incorporating tailored content, practical tools industry simulations, reporting requirements, and by reinforcing learning after the workshop.
Explore our areas of expertise below, and book a consultation to discuss your organisation’s needs.
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